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Visiting Support Service

Operating in East Cambridgeshire, Fenland and Huntingdonshire, we offer free extra support for over 65’s when you need it most; particularly when you are experiencing a difficult period, such as bereavement, ill health, financial worries or housing

We will work with you to access services and support networks

.We will listen to your thoughts and wishes and together we will plan the desired outcomes.

Our team will determine if the matters can be discussed over the telephone or if a home visit is more appropriate. You can also see our staff and volunteers in various venues at our Community Hubs.

Support offered:

  • Assistance with forms and applications including welfare benefits, blue badges and grants etc
  • Help with paperwork and liaising with third parties, organising bills and payments etc
  • Assistance with housing choices, including care homes
  •  Adapting to changing needs, such as considering falls prevention equipment and aids
  • Information about and/or referral to social groups and leisure activities
  • Help to access a variety of services
  • Support to access care provision

 The service is availabe in Fenland, East Cambs and Huntingdonshire. If the service is not delivered in your area please contact Information and Advice service on 0300 666 9860 and we can advise you what is available in your location.

Contact Us

For more information please call Visiting Support Service for Older People on 01354 776 110 or email Alternatively, please call our helpline 0300 666 9860 between 9am-3pm Monday to Friday, calls made outside these hours will be transferred to our Age UK National Helpline

For Huntingdonshire, Fenland and East Cambridgeshire – this service is provided by Age UK 01354 776110

For South Cambs  - service provided by SCDC - the number is 0345 045 0501

For Cambridge City – service provided by Cambridge City Council -  the number is 01223 457199

Upcoming Community Hub dates and venues for 2019: 

Fenland Community Hub dates

Chatteris Library

24th June 2019, 22nd July 2019, 23rd September 2019, 28th October 2019, 25th November 2019

 10:00 am - 12:00pm

Wisbech Library 

3rd June 2019, 1st July 2019, 5th August 2019, 2nd September 2019, 7th October 2019, 4th November 2019,                           2nd December 2019

 10:00 am - 12:00pm

Tesco, Cromwell Road, Wisbech

18th June 2019m, 16th July 2019, 13th August 2019, 17th September 2019, 15th October 2019, 19th November 2019, 10th December 2019


March Library 

20th May 2019, 17th June 2019, 15th July 2019, 19th August 2019, 16th September 2019, 21st October 2019, 18th November 2019, 16th December 2019

 10:30am - 12:30pm

Whittlesay Library

13th May 2019, 10th June 2019, 8th July 2019, 12th August 2019, 9th September,14th October, 11th November, 9th December

 10:00am - 12:00pm

East Cambs Community Hub dates

Littleport Co-Op

4th June 2019


 Soham Library

5th June 2019 


 Wilburton Baptist Church

6th June 2019 


 Burwell Library

11th June 2019 


 Nellie’s Community Café, Sutton

12th June 2019 


 Little Downham Library/bookcafe

12th June 2019 


Hunts Community Hubs

Buckden Library 

4th June 2019 

10am- 12pm

Ramsay Library 

10th June 2019


St Neots United Reformed Church 

6th June 2019


Yaxley Library 

11th June 2019  


St Ives Library 

12th June 2019


Sawtry Library

19th June 2019


Somersham Library 

26th June 2019 


Warboys Library 

27th June 2019 


Visiting Support Service for Older People

Fore more information on Visiting Support Service for Older People Service and all other services please download our leaflet

Hub Information Drop-In Volunteer