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Visiting Support Service

Operating in East Cambridgeshire, Fenland and Huntingdonshire**, we offer free extra support for over 65’s when you need it most; particularly when you are experiencing a difficult period, such as bereavement, ill health, financial worries or housing

** We are piloting a scheme in Peterborough **

We will work with you to access services and support networks

We will listen to your thoughts and wishes and together we will plan the desired outcomes.

Our team will determine if the matters can be discussed over the telephone or if a home visit is more appropriate. You can also see our staff and volunteers in various venues at our Community Hubs.

Support offered:

  • Assistance with forms and applications including welfare benefits, blue badges and grants etc
  • Help with paperwork and liaising with third parties, organising bills and payments etc
  • Assistance with housing choices, including care homes
  •  Adapting to changing needs, such as considering falls prevention equipment and aids
  • Information about and/or referral to social groups and leisure activities
  • Help to access a variety of services
  • Support to access care provision

The service is availabe in Fenland, East Cambs and Huntingdonshire. If the service is not delivered in your area please contact Information and Advice service on 0300 666 9860 and we can advise you what is available in your location.

Contact Us

For more information please call Visiting Support Service for Older People on 01354 776 110 or email Alternatively, please call our helpline 0300 666 9860 between 9am-3pm Monday to Friday, calls made outside these hours will be transferred to our Age UK National Helpline

For Huntingdonshire, Fenland and East Cambridgeshire – this service is provided by Age UK CAP 01354 776110

For Peterborough - this service is provided by Age UK CAP for a pilot period, call 01354 776110

For South Cambs  - service provided by South Cambs District Council - the number is 0345 045 0501

For Cambridge City – service provided by Cambridge City Council -  the number is 01223 457199

Upcoming Community Hub dates and venues for 2022: 

Community Hubs in Fenland

  • Date: 12th July 2022

    Time: 1:00pm-2:30pm

    Venue: Burwell Library, Cambridge, CB25 0DU 


    Hub Poster (PDF, 229 KB)

  • Date: 13th July 2022

    Time: 10:00am - 12:00pm

    Venue: Nellie's Community Cafe, Scott Court, Sutton, CB6 2PS


    Hub Poster (PDF, 229 KB)

Visiting Support Service for Older People

Fore more information on Visiting Support Service for Older People Service and all other services please download our leaflet

Hub Information Drop-In Volunteer