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Age UK Cheshire offers a free and confidential information and advice service for older people, their families and carers

Age UK Cheshire's friendly Information and Advice officers can offer help on a range of issues including health, housing, travel, money, welfare benefits and community care.  We also stock a wide range of information guides and leaflets, which you can access online, in person or we can post out to you.

You can also phone our Information and Advice Helpline (or drop in) to find out more about our wide range of services we have on offer at Age UK Cheshire including Men in Sheds, Coach Trips, Day Centres, Welfare Benefits Advice Service, Dementia Advice Service, Advocacy, Money Matters, Charity Shops and many more.

How to access the service

We are available to take your calls at any of the information offices listed below or alternatively you can email or visit our information offices in person.

Northwich Information Office
314 Chester Road
Hartford, Northwich

Opening times: Monday to Friday, 9am - 1pm, 2pm - 4pm (Closed Wednesdays from 1pm). Phone: 01606 881660 (option 1)  Email:

Chester Information Office
4 Queen Street

Opening times: Monday to Friday: 9am - 1pm, 2pm - 4pm. Phone: 01244 401 500 / Fax: 01244 343 114 / Email:

Neston Information Office
Methodist Church
Park Street
CH64 3RP

Opening times: Monday - Wednesday, 10am to 12pm. Phone: 0151 336 8388 / Email:

Free booklets and online information