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Over 50% of the over 65s have been targetted by scammers. This project aims to reduce this number by empowering older people to avoid being victims of scams and providing much needed aftercare support

This two year project (to March 2022) operates in the northern part of the Cheshire East borough, which includes the towns of Macclesfield, Congleton, Wilmslow, Alderley Edge, Poynton and Knutsford.

It is kindly funded by the National Lottery Community Fund and the Garfield Weston Foundation.

Click on the blue crosses below to find out more about our work

What is the Older Persons Scams Awareness and Aftercare project?

Evidence both from the older people we work with and from our partners strongly suggests that older people are particularly vulnerable to being victims of scams and doorstep crime. Age UK Cheshire East are partnering with Cheshire East Council's Trading Standards to raise awareness of scams and doorstep crime amongst local older people, as well as providing much needed aftercare for older people who have been victims of such crimes.

What does the project offer?

There are two intertwining elements to the project – awareness and aftercare:


Older people are particularly vulnerable to scams – 53% of people aged over 65 have been targeted by scammers and the average age of victims is now 75. In our project area, that suggests that as many as 22,525 older people could have been targeted! We want to build older people’s resilience against scams and empower them to avoid being victims of scams.

We will be delivering sessions and providing information to raise awareness of scams, how to avoid them and how to report them. Innovative ideas will be used to deliver the sessions and provide information, to overcome the additional difficulty that groups are not meeting face to face at this time. This will be through bulletins, on our social media and other virtual means. As the project develops, we hope to build a network of volunteers across the northern part of the borough to deliver awareness sessions face to face to groups which support older people.


Being scammed can seriously affect a person’s quality of life and wellbeing, as victims experience anxiety, embarrassment and depression, leading to social isolation and a decline in their health. Older people defrauded in their own homes are 2½ times more likely to either go into residential care or die or within a year. However, 84% of victims who have received support afterwards report feeling safer and more confident.

The project will offer one-to-one and group support to older people who have been victims of scams. Cheshire East Trading Standards will refer victims to the project who would benefit from such support to build their confidence and re-engage in the community.

How can I get involved?

We will be delivering scams awareness sessions to community groups across the northern part of Cheshire East, including the towns of Macclesfield, Wilmslow, Knutsford, Poynton, Congleton, Handforth and Alderley Edge. You can either get in touch to request an awareness session for your local group, or perhaps you would like to volunteer to help support the project in your local community. Either way, we'd love to hear from you.

Useful Resources

We are collaborating with our project partners and the wider community to develop a resource bank to raise awareness of scams and how to tackle them. Please feel free to use the resources with your interest group, family, friends and colleagues to support scams awareness. All we ask is you use them in their current format so the original author is acknowledged.

Phone Scammers Numbers Up (Nat West)

Doorstep Scammer (Nat West)

Scams Awareness Poster (AUKCE)

Avoiding Scams (Age UK)

Looking After Your Money (Age UK)

Friends against scams You Tube video (11 minutes)

Scams Awareness Monthly Bulletins

To keep you up-to-date our work, we will be regularly publishing these handy bulletins, giving you vital information about scams and doorstep crime, and how to avoid becoming a victim.

Issue 3 (June 2020)

Issue 2 (May 2020)

Issue 1 (April 2020)




Book an Awareness Session

Book an Awareness Session If your group would like to hear about scams, how to avoid them and how to report them, please get in touch.

As the project progresses we will be recruiting volunteers to deliver awareness sessions in their locality provide us with information about scams operating in their local area, and making sure that older people in your community are aware of how to not fall victims to scams and doorstep crime.


Would you like to volunteer with this project? Then please get in touch today!

Keep up to date on our project through social media