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Welcome to the Age UK Hertfordshire Volunteeting hub! 

On this page you can find a variety of resources and useful links for your volunteering journey with us. 

Find below helpful documents for volunteers, including guidelines, policies and online training resources.

  • Induction video
  • Volunteer Handbook
  • Mini video courses
  • Policies and useful documents 
  • Newsletters
  • Your feedback

Our new Age UK Hertfordshire Induction video highlights what services we provide and the vital role of volunteering throughout the organisation

Volunteer Handbook 

View the latest Volunteer Handbook online or download the PDF version

Mini Courses for Volunteers

Whether you are learning or need a refresher, we have mini video courses on Safeguarding in Older Adults and Maintaining Boundaries below.

To view these videos in full screen, click on the title inside the video frame, which will open the video in YouTube.

Maintaining Boundaries


Safeguarding Older Adults

Policies and useful documents 

Click on the links below to view the related document

Read our latest Volunteer Newsletter below by clicking on the arrows

Click the links below to download our other Volunteer Newsletters:

Comments & Feedback

If there is anything you are concerned about, whether it is about your role or relating to our clients, please do not hesitate to speak to your Age UK Hertfordshire contact. We will always try to resolve any issues that are bothering you. We want you to find your volunteering experience an enjoyable one. If you are not happy with your current volunteering role we will endeavour to find you an alternative volunteering role.  

If you have a complaint or do not think you are being treated fairly please raise this informally with your Age UK Hertfordshire contact or put this in writing using the guidance within Age UK Hertfordshire’s Complaints Procedure.  

We are always looking at ways to improve our work so if you have any suggestions, ideas or comments please let us know by contacting our Volunteering on the contact details below:

Contact Us

Volunteering:

Tel. 07525 070472

Email. volunteering@ageukherts.org.uk