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Information & Advice

  • Location: Age UK Hertfordshire
  • Price: Free
Call 0300 345 3446 for more info

Age UK Hertfordshire
1st Floor Beane Bridge House
34 Chambers Court
SG14 1PL
United Kingdom

Our Quality assured Information & Advice team are here for you, your family or friends.

How our Information & Advice Team can help:

• Help you explore your rights, entitlements or access to other benefits.
• Support you to arrange lasting Powers of Attorney (Please note that the Information & Advice
is free, however our assistance to set it up would be a chargeable service).
• Provide training in a range of Computer Skills - from online grocery shopping to skyping their
friends a family, information on staying safe online to scam awareness.
• Provide information on Community Care and Health Services - information and advice on
statutory and non-statutory Social Care Services and equipment, payments for care and
support at home or residential care.
• Share information on Leisure and Social Activities across the county.
• Provide information on housing - including details on housing options, possible adaptations
to help you remain independent in your own home and how to help with heating costs.
• Be aware of Scam Awareness, Elder Abuse and Dementia Support

Opening times: Monday - Friday 9am - 4pm

Please watch our video below on how our Information & Advice team have helped some residents in Hertfordshire.

If you need help with any other enquiry that is not listed above, our team have the experience and knowledge to help you get access to the information and advice you need. Our team are here if you need us, so please don't hesitate to contact us.

Click below for more information guides

Benefits surgeries - face to face appointments

If you would like to see us face to face, please contact our partner organisation and book a free 30-minute appointment. Please remember to bring information about your household income and savings, if you would like us to advise on your benefits eligibility.

Stevenage - 2nd & 4th Thursday each month, to book an appointment please contact AC Stevenage, Indoor Market Market Square, Stevenage SG1 1EP, 01438 365248 or 07889488806,

Friends Against Scams
Trading Standards have released a Reimbursement toolkit. This guide that is designed to help you to apply to your bank or building society to ask for your money back if you have been the victim of a scam. Please see the link below.
If you would like any advice on Scams, please call our Information & Advice team.

Lasting Power of Attorney

Our experienced, and Quality Assured, Information & Advice (I&A) Team will provide you, free of charge, with the information, advice and support needed to make a decision about whether you need an LPA, and the options available to you for obtaining one – for example, doing it yourself online, going through your local solicitor, or using the Age UK Hertfordshire

Click the link below for more Information on Our Lasting Power of Attorney service.