Contact Us

All back office functions such as Finance, Business Support and HR are performed at our Head Office. You can reach us Monday-Friday from 9am-4.30pm.

Call 01707 323 272

Or write to us:
Age UK Hertfordshire
First Floor, Bean Bridge House
34 Chambers Court
Hertford
SG14 1PL

We are always working to improve our services and your views are very important to us. To share your feedback with Age UK Hertfordshire please email complaints@ageukherts.org.uk

If you have a complaint about a service, the first thing to do is talk to the person you normally deal with at Age UK Hertfordshire. Your complaint will be treated in strict confidence. Very often, this is all that is needed to resolve the problem. If you are not satisfied with the response or feel unable to discuss it with the individual, then please contact us via the form below. 

You can also view or download our Complaints Procedure here

We will acknowledge your complaint in writing within five working days. Your complaint will be dealt with as quickly as possible and we will write to inform you of the outcome.

If you have received exceptional service and would like to tell us about it, we would love to hear from you.

Yes we do. If you or a loved one would like information about Age UK Hertfordshire presented in braille, audio, or easy read format, please get in touch with our Information and Advice Team. We will do our best to provide information in the most accessible format for your needs.

If you require a talk by ourselves for your community group, charity or place of work, please contact us: communications@ageukherts.org.uk