Service Manager – Day Clubs

At Age UK Leicester Shire & Rutland, we’re more than just a charity – we’re a lifeline for older people in our local community. Our mission is to support older people in their daily lives and empower them to live independently for as long as possible. We are committed to providing high-quality, person-centred services that make a real difference. We are now looking for a dedicated and motivated Service Manager to lead and further develop our valued Day Clubs.

About the Role

Our Day Clubs provide a safe, welcoming space for older people to connect, take part in activities, and maintain their wellbeing and independence. As Service Manager, you’ll oversee the operational and strategic delivery of these services, ensuring they are safe, high quality, and responsive to the needs of members. This is a varied role, combining leadership, service development, compliance, safeguarding, and quality assurance. You’ll be proactive, organised, and motivated to make a positive difference in the lives of older people.

About You

We’re looking for someone with:

Proven experience managing or supervising staff.
Experience developing community-based services.
Strong leadership and people management skills.
Excellent organisational and communication skills.
A solid understanding of safeguarding and quality standards in health & social care.
A flexible, calm, and person-centred approach.

A Health and Social Care qualification and experience in the voluntary sector are desirable, but not essential.

What We Offer

A supportive, values-driven working environment
Competitive salary
Health Cash Plan
Pension Scheme
Attractive holiday allowance: 25 days plus bank holidays and concessionary days
Charity discounts including Blue Light Card and more
Free on-site parking
Sick pay scheme
Ongoing training and development opportunities

Hours: 30 per week
Location: Office based with travel across Leicester, Leicestershire & Rutland
Salary: Competitive

How to Apply

Please send your CV and a short cover letter outlining your interest in the role to roisin.connor@ageukleics.org.uk by Friday 12th September 2025.

We value diversity and are committed to creating an inclusive environment for all employees. We encourage applications from all backgrounds and communities.

Download the job description

Download the terms and conditions

Download the person specification