General Information Guides
Below you will find our guides that offer an overview of our local services and facilities, a full list of Age UK guides and further useful resources.
Our Local Services
Guide to Services
Our comprehensive guide to the services we offer across Leicester, Leicestershire & Rutland to help & support people later in life.
Information Guides and Factsheets
View a full list of of Age UK information guides.
Other Local Agencies Who Can Help
Local Authorities
Leicester City Council
Information and advice available from Leicester City Council's Adult Social Care Department.
Email: customer.services@leicester.gov.uk
Phone: 0116 454 1000
Leicestershire County Council
Help and information available from Leicestershire County Council's Adult Social Care Department.
Phone: 0116 305 0004
Email: adultsandcommunities@leics.gov.uk
Visit the Leicestershire County Council website
Other Charities
Citizens Advice
This service provides free, independent, confidential and impartial advice that people need for the problems they face.
Citizens Advice Leicestershire - Leicester City residents
Phone: 0808 278 7970 (free), 9am to 4:30pm, Monday to Friday.
Citizens Advice Leicestershire - Leicestershire County residents
Phone: 0808 278 7854 (free), 9am to 4:30pm, Monday to Friday.
Smaritans
Samaritans of Leicester, Leicestershire and Rutland and Contact a Samaritan
Phone: 116123 (free), at any time
Email: jo@samaritans.org, at any time
Government Departments
Department of Work and Pensions
Information for people with disabilities and their carers on the benefits available.
Visit the Department of Work and Pensions website
We provide a service for people affected by sexual and domestic violence across Leicester, Leicestershire and Rutland. These services are for everyone, no matter what their age, ethnicity, sexuality, disability or religion. We would particularly like to engage with those over the age of 55, as we believe they may not be aware of the services that we can offer.