Age UK Leicester Shire & Rutland uses cookies to ensure that we give you the best experience. By continuing to use this site, you are agreeing to our policy. To read more about how we use cookies and how you can control them. Read Our Cookie Policy
Skip to content

Clarence House is our largest community resource centre situated in the heart of Leicester city.

The leafy front aspect of Clarence House situated in Humberstone Gate

All of our resource centres offer a range of activities, services, support and facilities which respond to the needs of local older people. They are open to the public and free for you to visit. We are always looking to increase the activities on offer and welcome your ideas for what you would like to get involved with at Clarence House either as a client or a tutor.

What is a community resource centre?

Community resource centres offer a space which is geared (but not limited) to the over 50’s. The centres each have facilities, services and activities which meet the needs of the local area. Each one has carer-supported day care in a separate, private area alongside community areas which offer classes, activities and lunch clubs or a restaurant.

The centres are accessible, welcoming, safe and offer a place for older people to meet, eat, learn, get active and socialise.

What activities are available at Clarence House?

Currently we have exercise classes available every day we are open. The classes cater for those who are already quite fit, those who want to start to get more active and those for whom a gentle or seated class is more appropriate.

  • Yoga
  • Zumba gold
  • Line dancing
  • Tai Chi (including a beginners class)
  • Keep fit
  • Get walking, keep walking
  • Line dancing (for absolute beginners, beginners and improvers)
  • Seated exercise
  • Gentle exercise

You can also get active and learn or pursue a hobby with our modern sequence dancing and carpet bowls groups.

Our art room hosts several activities across the week including: card making and Leicester Art Zone. If you are looking to learn a new skill we can offer guitar lessons and Spanish lessons – or our writers group could give your creative writing a boost! If you would like a more social activity, you could try our Knit ‘n’ Natter group, the whist group or come along to the Friday Bingo mornings.

We also have two, weekly religious sessions at the building: the Kings Church Group and the ecumenical service.

You can see our full timetable of activities here.

Most of our classes and activities are run by external tutors and whilst there is a charge for participants, it is minimal. If you are a tutor looking for a venue in Leicester City to run your activity, please get in touch with us.

What other facilities and services do you offer?

Clarence House also has:

  • Seasons restaurant which serves hot and cold food every day we are open
  • A charity shop close to reception offering good quality pre-loved items for sale
  • A computer suite in which formal classes and digital inclusion workshops are held
  • A monthly carer’s café supporting informal carers
  • A weekly foot health care clinic to keep your feet in tip top condition
  • Day care groups with accessible transport if required

We also have regular and occasional activities available which are arranged by local organisations. Our regular activities include the Stop Smoking clinic and the Open Mind Service; occasional activities include the Writing East Midlands workshops. Please contact us for more information.

Seasons restaurant

Our large, recently refurbished restaurant in Clarence House offers a light, bright, comfortable environment where you can have breakfast, lunch or afternoon tea. Seasons restaurant offers a set menu and daily specials, which includes hot and cold food and drinks so there's something to suit every pocket. Why not meet your family and friends for a cuppa, snack or even indulge yourself with a tasty three course meal.

Our bright and airy restaurant annex offers even more space, so there's always somewhere to sit and enjoy you meal. The annex is also available to hire as a meeting room.

Seasons restaurant is open Monday to Friday from 9.00am to 3.15pm and on Saturdays between 9.00am - 1.30pm. (Please note that service finishes 15 minutes before closing time)

Charity shop

Just inside the main entrance is our charity shop selling clothing, accessories, books and bric-a-brac. All of our shop stock is kindly donated by the public to help raise essential funds for local older people.  We only sell good quality, pre-loved items.
The shop opens between 10am and 3.30pm on Monday to Friday and between 10am and 1pm on Saturdays.

If you have pre-loved items which you would like to donate, please bring them to Clarence House shop (or any of our shops) during opening hours.

Computer suite

We offer beginners classes suitable for people who may never (or hardly ever) have sat in front of a computer before. These introductory courses last for 8 weeks. For the more advanced, we offer classes in IT skills including basic word processing and spreadsheet skills.  Courses run 4 to 5 times each year. If you are interested in attending one of our courses, please contact Clarence House reception for course dates and timings and to put your name down.

Leicester Carers Support Service

We offer a support service for all informal carers living in Leicester city, who are aged 18+. This includes:

The Carers Hub which offers information, advice and guidance to all informal carers. Located on the ground floor of Clarence House and open weekdays from 9am to 4pm, carers are welcome to drop in to see us, no appointment needed. We can also arrange for one-to-one private consultations if you prefer.

The weekly Wednesday Carers Café from 10am to midday in the Conference Room offers a drop-in, peer support group for informal carers where they can get information and support in a supportive, open environment.

The monthly Carers Café on the first Monday of the month from 2pm – 4pm in the Conference Room is a peer support drop-in for informal carers and the person they care for. It offers information and support for their caring role.

Both of the Carers Cafes offer a programme of activities.

More information about the Leicester Carers Support Service can be found here

Foot Health Care Clinic

More information about the Leicester Carers Support Service can be found here (link to https://www.ageuk.org.uk/leics/our-services/support-for-carers/leicester-carers-support-service/

Foot Health Care Clinic

As we get older our feet can show understandable signs of wear and tear, and it becomes increasingly important to look after them to keep us steady on our feet. It can become trickier to look after them ourselves which is why a specialist service to check them and help maintain good foot health is important. The Foot Health clinic runs by appointments all day on Wednesdays. Please make your appointment at Clarence House reception, either in person, by calling  0116 299 2233 or emailing reception@ageukleics.org.uk.

Day Care

Clarence House hosts day care groups which provide carer-supported help for older people experiencing physical frailty, mental health issues or living with dementia Travel to and from the groups is possible using our accessible minibuses. For more information about this service and how to access it, please visit our day care web page.

When is Clarence House open?

Clarence House opens 6 days per week. On weekdays it open from 8.30am to 4pm and on Saturdays it opens from 8.30am until 2pm. These are the hours for access to the building; the various facilities and activities have individual timings as below.

Information & Advice drop-in sessions

Monday to Friday between 11am and 4pm, or drop in sessions on Thursday from 9.30am 1.30pm (book in at reception)

Seasons Restaurant

Monday to Friday from 9.00am to 3.15pm
Saturdays from 9.00am to 1.30pm

Charity Shop

Monday to Friday from 10am to 3.30pm
Saturdays from 10am to 1pm

Carers cafe;

Monthly on the 4th Monday from 2pm - 4pm

Foot Health Care clinic

All day on Wednesdays

Computer Suite

Opens when classes and workshops are running. Please contact us for dates and times.

Is it free to visit Clarence House?

Yes. Clarence House is open to the public and is free to enter. Information and advice is free of charge at Clarence House but we do ask that you make an appointment to see one of our team or attend the Thursday morning drop-in session. If you wish to participate in activities, classes or services (such as foot health care) there will be a charge for this.

Where is Clarence House and how do I make contact?

Clarence House is situated on Humberstone Gate adjacent to the main bus stops and a short walk from the Clock Towers, Highcross and Haymarket shopping centres. You can contact us by telephone or email – or just pop in and our reception will be able to help you.

Clarence House

46 Humberstone Gate

Leicester LE1 3PJ

Telephone: 0116 299 2233

Email:reception@ageukleics.org.uk

Can I hire a room at Clarence House?

Yes. Room hire can be arranged through the Centre Manager, Antony Foster, at reasonable rates. We have a range of room sizes from the Great Hall (suitable for conferences, larger meetings and larger group classes) down to smaller meeting rooms for up to 12 people. Please contact Antony on 0116 299 2233 or antony.foster@ageukleics.org.uk.

David's Story

David sitting in the Seasons Restaurant

David, an 80 year old retired plumbing and heating engineer who lives with his son in South Wigston, is one of the regular and frequent visitors to our Clarence House resource centre in Leicester.

"I first discovered Clarence House 7 years ago on a cold and blustery day when I was sitting in Leicester Market place in a draughty café. I got chatting to a couple on their way over to Clarence House who invited me along…..and I’ve never looked back!

On a typical day, I come into Clarence House around 8.30am to visit the Seasons Restaurant for my morning coffee. I have a great relationship with the staff, they know that I can experience hand tremors that sometimes make it difficult to carry a cup of coffee without spilling it. It’s not a problem for the restaurant team, they know exactly what I want and bring it directly to my table. I also have my lunch at the restaurant six times a week, so I get a hot meal. It’s fantastic value for money, the freshly cooked meals are delicious and the surroundings are very pleasant. It’s a lovely relaxed and social atmosphere – even more so since the restaurant was refurbished last year.

I’ve also asked for help from the Information and Advice team at Clarence House. Whenever I need some help, they’re there. I needed to apply for a Blue Badge and the paperwork was a bit daunting for me and confusing. I wanted to get it right so I asked for help and the advisor quickly explained what I needed to do and helped me complete the forms.

I’m also considering purchasing a computer device, possibly a tablet or laptop, and I’m hoping to take advantage of the IT training services in the Computer Suite upstairs at the centre. It’s best to get some help to start me off so I can use the device properly and make sure that I’m safe online.

I wouldn’t know what to do without Clarence House, I honestly wouldn’t. This is like home to me. The people are fantastic and they are like friends to me. They keep a good eye on me too and if I’m not here on time, they’d soon ring the alarm bells!"