Our confidential free information and advice service is available to anyone aged 50 or over, their family, carers or professionals.
"The service that Age UK Norfolk provides is excellent. I needed advice regarding the future for my mum who has Alzheimers. I spoke to Sarah who was extremely helpful and compassionate. There are so many issues concerning people who are elderly making it difficult to know who to go to for what. Age UK Norfolk has all the information in one place so can advise what to do."
Information and Advice Service User
Our helpline is open 10am-4pm Monday, Wednesday & Friday and 10am - 1pm on Tuesday & Thursday. Call us on 0300 500 1217 or email us at firstname.lastname@example.org
Our experienced Age UK Norfolk advisers can help you plan for later life on a wide range of subjects, including:
Benefits and Entitlements
- Benefit entitlements check
- Support in claiming benefits
- Day to day management of finances
- Help with paperwork
Funding and Grants
- Help with heating costs
- Help with other grants
Lasting Power of Attorney
- Assisting you to complete forms and registration
Social Care Assessment
- Paying for care and support at home
Local Services and Support
- Clubs and groups
Our independent advocates support older people who are most vulnerable or in vulnerable situations to make informed decisions affecting their lives.
We ensure that you have a voice that other people listen to, and that you do not experience any inequality or discrimination.
We also support you if you are making, or thinking of making, a complaint about NHS services or treatment. This service is completely independent of the NHS.