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  1. Lone Working Policy 22.11.24.pdf (PDF, 290 KB)

    environment; and 7.1.2 Training and supervision - line managers will ensure that staff / volunteers: • attend any training related to the management of violence and aggression, including conflict resolution ... will also provide staff with support following an incident or near miss, allowing the member of staff sufficient time to attend counselling if required and follow up and act on incident reports. 8 ACTIONS

  2. Lone working policy - approved 18.02.26.pdf (PDF, 352 KB)

    environment; and 8.1.2 Training and supervision - line managers will ensure that staff / volunteers: • attend any training related to the management of violence and aggression, including conflict resolution ... will also provide staff with support following an incident or near miss, allowing the member of staff sufficient time to attend counselling if required and follow up and act on incident reports.

  3. Social Media Policy May 22.pdf (PDF, 207 KB)

    undertake. Social media is also recognised as a great way to raise funds for the organisation and allow engagement from service users on their experiences of our service. We will actively support service

  4. NFK 3 Support for Norfolk carers factsheet.pdf (PDF, 367 KB)

    you do not have any people who can help nearby, care workers will provide an initial response to allow enough time to plan what will need to happen next. For information, go to https://www.norfolk.gov ... entitled to benefits which are all means-tested and depend on your own personal circumstances. Carer’s Allowance, Carer’s Credit and Universal Credit (Carer element) are government benefits you might be eligible

  5. 2019-NFK 3 Support for Norfolk carers factsheet.pdf (PDF, 367 KB)

    you do not have any people who can help nearby, care workers will provide an initial response to allow enough time to plan what will need to happen next. For information, go to https://www.norfolk.gov ... entitled to benefits which are all means-tested and depend on your own personal circumstances. Carer’s Allowance, Carer’s Credit and Universal Credit (Carer element) are government benefits you might be eligible

  6. nfk-3-support-for-norfolk-carers-factsheet.pdf (PDF, 367 KB)

    you do not have any people who can help nearby, care workers will provide an initial response to allow enough time to plan what will need to happen next. For information, go to https://www.norfolk.gov ... entitled to benefits which are all means-tested and depend on your own personal circumstances. Carer’s Allowance, Carer’s Credit and Universal Credit (Carer element) are government benefits you might be eligible

  7. NHS Complaints Advocacy Norfolk Poster.pdf (PDF, 514 KB)

    advocate can help you to understand the NHS complaint procedure and help you to write letters and attend meetings with you and the NHS.

  8. Trustee Agreement.pdf (PDF, 184 KB)

    at any time. 1. Your office as a Trustee may be vacated if you fail without reasonable excuse to attend meetings of the Board as required under the Articles of Association. 2. You have the right as a ... Board’s work. 3. Your individual responsibilities are to: 3.1 Attend Board of Trustees meetings regularly, if you are unable to attend, you should notify the Chief Executive’s Office with your apologies;

  9. 2024 final signed accounts with page number updates.pdf (PDF, 1014 KB)

    brand partner of Age UK (National), our relationship with other Age UK brand partners across the UK allows us to share knowledge and expertise, and to actively promote the wellbeing of people in later life ... Benefits advised on include but are not limited to: Attendance Allowance; Personal Independence Payment (PIP); Disability Living Allowance; Carers Allowance; Severe Disability Premium; Pension Credit; Housing

  10. Your Fundraising Guide 04.23.pdf (PDF, 3 MB)

    #TeamAgeUKNorfolk for Age UK Norfolk How we are helping older people in Norfolk Funds you raise will allow us to provide practical and emotional support for those who need it most. Confidential information