Contact us
Here's how you can get in touch with Age UK Shropshire Telford & Wrekin.
Our main office:
3 Mardol Gardens,
Shrewsbury,
SY1 1PR
Phone number: 01743 233 123
Email: (General enquiries) enquiries@ageukstw.org.uk
Email: (Volunteering) volunteering@ageukstw.org.uk
Open: Monday - Friday, 10.00am - 1.00pm. Telephone assistance is available Monday - Friday, 10.00am - 4.00pm.
Please note: information and signposting will always be available at the times advertised, however the provision of advice and advocacy is dependent upon the availability of advisors and advocates at the time.
Our other locations
Please note: our Ludlow office is temporarily closed until further notice due to the coronavirus pandemic. Our charity shop is open with COVID-19 safety precautions in place. If you require assistance, please call our main office on 01743 233 123.
Our Ludlow office
Room 50 Helena Lane House,
20 Hamlet Road,
Ludlow,
SY8 2NP
Phone number: 01584 878 046
Email: hfh.enquiries@ageukstw.org.uk
Open: Monday - Thursday, 9.00am - 2.00pm by appointment only
Our charity shop
Wellington charity shop
1 Walker Street,
Wellington,
TF1 1BD
Phone number: 01952 872 020
How to make a complaint
We hope you won't need to complain about our services but if you do, please download a copy of our complaints policy, which explains how to make a complaint and how we will deal with it.
How to complain about our services (PDF, 1.4MB)