Contact us
Here's how you can get in touch with Age UK Shropshire Telford & Wrekin.
Our main office:
3 Mardol Gardens,
Shrewsbury,
SY1 1PR
Phone number: 01743 233 123
Email: (General enquiries) enquiries@ageukstw.org.uk
Email: (Volunteering) volunteering@ageukstw.org.uk
Open: Monday - Friday, 10.00am - 4.00pm (telephone assistance only). Pre-booked appointments are available on Tuesdays and Thursdays, 10.00am - 1.00pm to deal with advocacy matters only.
Please note: information and signposting will always be available at the times advertised, however the provision of advice and advocacy is dependent upon the availability of advisors and advocates at the time.
Our other locations
Please note: the offices listed below have been temporarily closed until further notice due to the current coronavirus pandemic. Our charity shop is open with COVID-19 safety precautions in place. If you require assistance, please call our main office on 01743 233 123.
Our Telford office
The Glebe Centre,
Glebe Street,
Wellington,
TF1 1JP
Phone number: 01952 201 803
Information line: 01952 216 018
Email: telford.enquiries@ageukstw.org.uk
Open: Monday - Friday, 9.30am - 12.30pm
Please note: this office is not open to the public. Information and advice will always be available by telephone at the times advertised, dependent upon the availability of advisors at the time.
Our Ludlow office
Room 50 Helena Lane House,
20 Hamlet Road,
Ludlow,
SY8 2NP
Phone number: 01584 878 046
Email: hfh.enquiries@ageukstw.org.uk
Open: Monday - Thursday, 9.00am - 2.00pm by appointment only
Our charity shop
Wellington charity shop
1 Walker Street,
Wellington,
TF1 1BD
Phone number: 01952 872 020
How to make a complaint
We hope you won't need to complain about our services but if you do, please download a copy of our complaints policy, which explains how to make a complaint and how we will deal with it.
How to complain about our services (PDF, 1.4MB)