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Here's how you can get in touch with Age UK Shropshire Telford & Wrekin.

Our main office:
3 Mardol Gardens,

Phone number: 01743 233 123

Email: (General enquiries)

Email: (Volunteering)

Open: Monday - Friday, 10.00am - 4.00pm (telephone assistance only). Pre-booked appointments are available on Tuesdays and Thursdays, 10.00am - 1.00pm to deal with advocacy matters only.

Please note: information and signposting will always be available at the times advertised, however the provision of advice and advocacy is dependent upon the availability of advisors and advocates at the time.

Our other locations

Please note: the offices listed below have been temporarily closed until further notice due to the current coronavirus pandemic. Our charity shop is open with COVID-19 safety precautions in place. If you require assistance, please call our main office on 01743 233 123.

Our Telford office

The Glebe Centre,
Glebe Street,

Phone number: 01952 201 803
Information line: 01952 216 018


Open: Monday - Friday, 9.30am - 12.30pm

Please note: this office is not open to the public. Information and advice will always be available by telephone at the times advertised, dependent upon the availability of advisors at the time.

Our Ludlow office

Room 50 Helena Lane House,
20 Hamlet Road,

Phone number: 01584 878 046


Open: Monday - Thursday, 9.00am - 2.00pm by appointment only

Our charity shop

Wellington charity shop
1 Walker Street,

Phone number: 01952 872 020

Find out more about our charity shop

How to make a complaint

We hope you won't need to complain about our services but if you do, please download a copy of our complaints policy, which explains how to make a complaint and how we will deal with it.

How to complain about our services (PDF, 1.4MB)