About us
We're a local charity working in the community to support older people, their families and carers. Let's change how we age.
Who we are
Age UK Shropshire Telford & Wrekin is an independent local charity. We've been working in the local community to help older people for over 75 years. We have over 40 dedicated staff and over 200 volunteers helping us to deliver services and activities for older people in Shropshire and Telford & Wrekin.
Where you can find us
We have an office in Shrewsbury.
How we are funded
We rely on your support to keep serving the community. We are supported by donations from the public and some charitable grants.
What we do
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We give advice
Our trained advisors offer free information and advice to older people and their families.
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We befriend
Our volunteer befrienders visit lonely older people in the community who have no one to talk to.
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We provide activities
We offer a wide range of activity groups and events, such as lunch clubs and dance classes.
Meet our people
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Meet our trustees
We are an independent registered charity led by a team of local volunteer trustees working with and for older people in Shropshire and Telford & Wrekin. Find out more about our trustees and what they do.
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Find out about our volunteers
Our services couldn't run without the help of our amazing volunteer team. We have over 200 volunteers helping us throughout the week. Find out more about our volunteers and how you can become a volunteer too.
Latest news
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Help at Home service closing on 31 August
Published on 26 August 2026 11:01 AM
A reminder to clients, families, referrers and partners that our Help at Home service will close on Monday 31 August.
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Crafting group finds new home
Published on 26 August 2026 08:17 AM
Our popular Coffee and Crafting Club is moving to a new venue to make room for even more creativity and cups of coffee.
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This Christmas we’re recycling
Published on 25 August 2026 09:53 AM
We're partnering with Just Helping this Christmas, to bring their Christmas tree recycling scheme to Shropshire.
Age UK Shropshire Telford & Wrekin is working with SAND (Safe Ageing No Discrimination) to EMBRACE A Culture of Inclusion in Shropshire and Telford & Wrekin.
Our policies
You can view or download copies of some of our policies here. Please contact us if you want to see any of our other policies.
Policies
Data Protection, Retention and Security Policy (PDF, 9.2 MB) updated January 2026
Safeguarding Adults Policy Summary (PDF, 1 MB) updated July 2026
Our quality marks
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Age UK Shropshire Telford & Wrekin has achieved the Age UK Charity Quality Standard (CQS). The CQS is externally assessed by quality assessment experts, SGS. |
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We have also achieved the Cyber Essentials certification. |