About us
We're a local charity working in the community to support older people, their families and carers. We want everyone to be able to love later life.
Who we are
Age UK Shropshire Telford & Wrekin is an independent local charity. We've been working in the local community to help older people for 67 years. We have 56 dedicated staff and over 800 volunteers helping us to deliver services and activities for older people in Shropshire and Telford & Wrekin.
Where you can find us
We have offices in Shrewsbury, Telford and Ludlow and we have three charity shops across Shropshire and Telford & Wrekin.
How we are funded
We rely on your support to keep serving the community. We are supported by donations from the public, income from our charity shops, and some charitable grants.
What we do
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We give advice
Our trained advisors offer free information and advice to older people and their families. In 2017-18 our advisers helped local older people to claim over £2,900,000 that they were entitled to.
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We offer home help
We offer home support services to help with shopping, cleaning and gardening. We help over 1000 older people to maintain their independence every month.
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We befriend
Our volunteer befrienders visit lonely older people in the community who have no one to talk to. In 2017-18 our volunteers visited 458 older people who would otherwise be alone.
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We provide activities
We offer a wide range of activity groups and events, such as lunch clubs and exercise classes, giving older people the opportunity to keep fit, socialise, or learn a new skill.
Meet our people
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Meet our trustees
We are an independent registered charity led by a team of local volunteer trustees working with and for older people in Shropshire. Find out more about our trustees and what they do.
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Find out about our volunteers
Our services couldn't run without the help of our amazing volunteer team. We have over 800 volunteers helping us throughout the week. Find out more about our volunteers and how you can become a volunteer too.
Latest news
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Supporting older people at home
Published on 14 February 2019 02:47 PM
Our popular Help at Home service provides day to day practical help to enable older people to retain their independence.
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Dress to impress
Published on 23 January 2019 04:02 PM
We're delighted to announce the theme for our Afternoon of Entertainment 2019 will be Sparkle & Glamour.
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Kindness saves the day
Published on 21 January 2019 12:44 PM
The kindness of strangers prevented a serious problem for a Pontesbury lady just before Christmas.
Our policies
You can view or download copies of some of our policies here. Please contact us if you want to see any of our other policies.
Policies
Data Protection Policy (PDF, 2 MB) updated April 2018
Safeguarding Adults Policy Summary (PDF, 676 KB) updated July 2018
Whistleblowing Policy (PDF, 848 KB) updated April 2018
Our quality marks
Age UK Shropshire Telford & Wrekin has achieved the Age UK Charity Quality Standard (CQS). The CQS is externally assessed by quality assessment experts, SGS.