About us
We're a local charity working in the community to support older people, their families and carers. We want everyone to be able to love later life.
Who we are
Age UK Shropshire Telford & Wrekin is an independent local charity. We've been working in the local community to help older people for 69 years. We have over 50 dedicated staff and over 800 volunteers helping us to deliver services and activities for older people in Shropshire and Telford & Wrekin.
Where you can find us
We have offices in Shrewsbury, Wellington and Ludlow and we have two charity shops: one in Oswestry and one in Wellington.
How we are funded
We rely on your support to keep serving the community. We are supported by donations from the public, income from our charity shops, and some charitable grants.
What we do
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We give advice
Our trained advisors offer free information and advice to older people and their families.
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We offer home help
We offer home support services to help with shopping, cleaning and gardening.
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We befriend
Our volunteer befrienders visit lonely older people in the community who have no one to talk to.
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We provide activities
We offer a wide range of activity groups and events, such as lunch clubs and exercise classes.
Age UK Shropshire Telford & Wrekin is working with SAND (Safe Ageing No Discrimination) to EMBRACE A Culture of Inclusion in Shropshire and Telford & Wrekin.
Meet our people
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Meet our trustees
We are an independent registered charity led by a team of local volunteer trustees working with and for older people in Shropshire and Telford & Wrekin. Find out more about our trustees and what they do.
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Find out about our volunteers
Our services couldn't run without the help of our amazing volunteer team. We have over 800 volunteers helping us throughout the week. Find out more about our volunteers and how you can become a volunteer too.
Latest news
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Coronavirus (COVID-19) update
Published on 11 January 2021 10:00 AM
Where to get advice regarding coronavirus (COVID-19).
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Services update
Published on 06 January 2021 09:00 AM
Information about our services and the steps we’re taking to support local older people during the coronavirus pandemic.
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Volunteers deliver Christmas treats
Published on 22 December 2020 12:34 PM
Day centre volunteers in St Georges organised a treat for their members last week by delivering them Christmas hampers.
Our policies
You can view or download copies of some of our policies here. Please contact us if you want to see any of our other policies.
Policies
Data Protection Policy (PDF, 2.6 MB) updated July 2019
Safeguarding Adults Policy Summary (PDF, 643 KB) updated May 2019
Whistleblowing Policy (PDF, 856 KB) updated January 2020
Our quality marks
Age UK Shropshire Telford & Wrekin has achieved the Age UK Charity Quality Standard (CQS). The CQS is externally assessed by quality assessment experts, SGS.
We have also attained the ISO 9001:2015 standard. By attaining this standard, we’re demonstrating our commitment to quality, traceability and continual improvement.