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We're a local charity working in the community to support older people, their families and carers. We want everyone to be able to love later life.

Who we are

Age UK Shropshire Telford & Wrekin is an independent local charity. We've been working in the local community to help older people for 69 years. We have over 50 dedicated staff and over 800 volunteers helping us to deliver services and activities for older people in Shropshire and Telford & Wrekin.

Where you can find us

We have offices in Shrewsbury, Telford and Ludlow and we have two charity shops: one in Oswestry and one in Wellington.

Visit our contact us page

Visit our charity shops page

How we are funded

We rely on your support to keep serving the community. We are supported by donations from the public, income from our charity shops, and some charitable grants.

What we do

  • We give advice

    Our trained advisors offer free information and advice to older people and their families. In 2017-18 our advisers helped local older people to claim over £2,900,000 that they were entitled to.

  • We offer home help

    We offer home support services to help with shopping, cleaning and gardening. We help over 1000 older people to maintain their independence every month.

  • We befriend

    Our volunteer befrienders visit lonely older people in the community who have no one to talk to. In 2017-18 our volunteers visited 458 older people who would otherwise be alone.

  • We provide activities

    We offer a wide range of activity groups and events, such as lunch clubs and exercise classes, giving older people the opportunity to keep fit, socialise, or learn a new skill.

Meet our people

Latest news

  • Much more than a day out

    Published on 26 September 2019 12:42 PM

    Each week our hard working day centre volunteers make welcome the most isolated older members of our community.

  • New partnership for Telford

    Published on 24 September 2019 03:10 PM

    We’re part of a new partnership providing a holistic service for people with social care and health needs in Telford.

  • Cadbury is joining forces with Age UK to fight loneliness

    Published on 18 September 2019 09:00 AM

    We’re proud that Age UK is working with Cadbury on a campaign to help tackle loneliness.

Our policies

You can view or download copies of some of our policies here. Please contact us if you want to see any of our other policies.


Data Protection Policy (PDF, 2 MB) updated April 2018

Safeguarding Adults Policy Summary (PDF, 676 KB) updated July 2018

Whistleblowing Policy (PDF, 848 KB) updated April 2018

Our quality marks

Charity Quality Standard

Age UK Shropshire Telford & Wrekin has achieved the Age UK Charity Quality Standard (CQS). The CQS is externally assessed by quality assessment experts, SGS.