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We're a local charity working in the community to support older people, their families and carers. We want everyone to be able to love later life.

Who we are

Age UK Shropshire Telford & Wrekin is an independent local charity. We've been working in the local community to help older people for 70 years. We have over 50 dedicated staff and over 800 volunteers helping us to deliver services and activities for older people in Shropshire and Telford & Wrekin.

Where you can find us

We have offices in Shrewsbury, Wellington and Ludlow and we have a charity shop in Wellington.

Visit our contact us page

Visit our charity shop page

How we are funded

We rely on your support to keep serving the community. We are supported by donations from the public, income from our charity shop, and some charitable grants.

What we do

EMBRACE a culture of inclusionAge UK Shropshire Telford & Wrekin is working with SAND (Safe Ageing No Discrimination) to EMBRACE A Culture of Inclusion in Shropshire and Telford & Wrekin.

Meet our people

  • Meet our trustees

    We are an independent registered charity led by a team of local volunteer trustees working with and for older people in Shropshire and Telford & Wrekin. Find out more about our trustees and what they do.

    Meet our trustees 

  • Find out about our volunteers

    Our services couldn't run without the help of our amazing volunteer team. We have over 800 volunteers helping us throughout the week. Find out more about our volunteers and how you can become a volunteer too.

    Find out about volunteers 

Latest news

  • Coronavirus (COVID-19) update

    Published on 12 April 2021 09:30 AM

    Where to get advice regarding coronavirus (COVID-19).

  • Services update

    Published on 12 April 2021 09:00 AM

    Information about our services and the steps we’re taking to support local older people during the coronavirus pandemic.

  • Jules Convenience Mega Easter raffle

    Published on 08 April 2021 02:35 PM

    Jules Convenience in Hadley, Telford held a Mega Easter egg raffle with funds going to support older people in Telford.

Our policies

You can view or download copies of some of our policies here. Please contact us if you want to see any of our other policies.

Policies

Data Protection Policy (PDF, 2.6 MB) updated July 2019

Safeguarding Adults Policy Summary (PDF, 643 KB) updated May 2019

Whistleblowing Policy (PDF, 856 KB) updated January 2020

Our quality marks

Charity Quality Standard

Age UK Shropshire Telford & Wrekin has achieved the Age UK Charity Quality Standard (CQS). The CQS is externally assessed by quality assessment experts, SGS.

 

ISO 9001 logoWe have also attained the ISO 9001:2015 standard. By attaining this standard, we’re demonstrating our commitment to quality, traceability and continual improvement.