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Age UK York relies on volunteers to help us offer vital services in the local community. Would you like to lend a hand?


Apply to volunteer

We would like to thank everyone who contacted us during the pandemic to offer their support.   As always, the people of York responded in an incredible way to support our older residents. 

Whilst we are currently unable to offer the full array of volunteering opportunities, we are now accepting applications from potential volunteers for specific roles.  

We have an immediate need for the following:

  • Retail assistants, in our Fossgate, Burton Stone Lane, Bishopthorpe Road and Haxby shops.

Please refer to the tabs below for information about the services and the volunteer role descriptions.


Our befriending service provides companionship and support to housebound older people living alone in the community. Many older people have few social contacts and feel socially isolated and lonely. We try to alleviate this by matching the older person with a carefully selected volunteer who agrees to call regularly, usually once a week

Our keeping in touch service provides regular monitoring calls throughout the year to older people with more limited social contacts. These calls provide friendship and the opportunity to raise any questions or concerns the older person may have.

Role Description Befriending Volunteer

Role Description Telephone Befriender

Home from Hospital

Our home from hospital service supports older people for three after they have left hospital or intermediate care, to ensure their recovery goes well and to reduce hospital readmission. 

Home for hospital volunteers support older clients, often after a stay in hospital or intermediate care, to attend pre-arranged medical and outpatient appointments. This may involve transporting them to York, Malton and Castle Hill Hospitals. Volunteers may also deliver prescriptions and equipment after discharge.

Role Description Home from Hospital Volunteer

Respite Care - In Safe Hands

Our In Safe Hands service offers short breaks to relatives and friends who look after an older person.  Could you give a carer a break by caring for an older person in their home on an occasional or regular basis?  We have a particular need for evenings and weekends. 

Role Description Carer Respite Volunteer


Our shops in Walmgate, Bishopthorpe Road, Burton Stone Lane and Haxby are looking for shop floor volunteers.  Tasks are varied and include greeting customers, advising and helping with sizes, operating tills (training provided), putting out stock, reducing stock and displays.  If you are welcoming and friendly and can spare anything from a couple of hours to half a day a week, please contact us. 

Role Description Shop Volunteer

Help with transport

Day club volunteer drivers transport clients to and from our day clubs in York. Hours are approximately 8.45 am to 10.30 am and 2 pm to 3.30 pm. The role can be as a minibus driver (MIDAS trained or training offered) or a car driver using own car with business insurance (expenses covered). 

Role Description Day Club Minibus Driver Volunteer

Role Description Day Club Car Driver Volunteer

Day Clubs

Volunteers support our day clubs, which run every weekday in different venues throughout the city. The clubs offer local older people an attractive social meeting place, hot lunch, refreshments and interesting activities. If you can spare one to five hours a week to support older people, then why not join our friendly team? If you have an interest in dementia we have a number of specific clubs.

Role Description Day Club Volunteer

Keep Your Pet

Keep Your Pet is a short term support service for domestic pet owners.  Volunteers offer short term support for older and vulnerable pet owners by providing fostering, dog walking, taking the pet to the vet, animal feeding etc.

Role Description Keep Your Pet Volunteer

We are currenty recruiting a volunteer chair for our active and enthusiastic fundraising and publicity group.  Role description below. 

Role Description Keep Your Pet Fundraising and Publicity Chair


We always welcome enthusiastic volunteers to support in this key area.

Thank you for your interest in volunteering with Age UK York.


Thank you for considering Age UK York for a volunteering role.  We have nearly 350 volunteers supporting us to deliver services to older residents in York. 

We aim to match volunteers with a volunteering opportunity that will be both enjoyable and rewarding.  As such, we undertake a comprehensive recruitment process, taking six to eight weeks and comprising of an application form, interview, references, criminal records check (for most roles) and induction training.  For most volunteer opportunities, we ask our volunteers to be in a position to commit to regular and longer term volunteering of at least a year This is to allow us to provide ongoing support to our older clients.  We are only able to accept your application if you are 18 years or older. 

You will be joining a commited group of volunteers who provide invaulable support as we deliver services in York and we very much look forward to welcoming you to our team. 

Application Forms

If you would like to progress your application, please download the application form and return to the email address below, or send to our office in Walmgate. 

 Download our application form (Word)

Download our application form (PDF)

If you are interested in a trustee role,  please download our trustee application form here. (PDF version here.)


To find out more about these opportunities or volunteering generally, please contact our Volunteer Manager.

t  Office 01904 627995  Direct 01904 933611