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Age UK York relies on volunteers to help us offer vital services in the local community. Would you like to lend a hand?


Apply to volunteer

We would like to thank everyone who contacted us during the pandemic to offer their support.   As always, the people of York responded in an incredible way to support our older residents. 

Whilst we are currently unable to offer the full array of volunteering opportunities, we are now accepting applications from potential volunteers.  We always match volunteers with a suitable opportunity, so currently, you can progress through our volunteer recruitment process for an immediately available role, or, wait for a role to open again. 

We have an immediate need for the following:

  • Retail assistants, particularly in our Walmgate, Burton Stone Lane and Bishopthorpe Road shops.
  • Carer Respite volunteers.
  • Keep Your Pet volunteer facilitator.

Please refer to the tabs below for information about the services and the volunteer role descriptions.


Our befriending service provides companionship and support to housebound older people living alone in the community. Many older people have few social contacts and feel socially isolated and lonely. We try to alleviate this by matching the older person with a carefully selected volunteer who agrees to call regularly, usually once a week

Our keeping in touch service provides regular monitoring calls throughout the year to older people with more limited social contacts. These calls provide friendship and the opportunity to raise any questions or concerns the older person may have.

Role Description Befriending Volunteer

Role Description Telephone Befriender

Home from Hospital

Our home from hospital service supports older people for up to six weeks after they have left hospital or intermediate care, to ensure their recovery goes well and to reduce hospital readmission. 

Home for hospital volunteers support older clients, often after a stay in hospital or intermediate care, to attend pre-arranged medical and outpatient appointments. This may involve transporting them to York, Malton and Castle Hill Hospitals. Volunteers may also deliver prescriptions and equipment after discharge.

Role Description Home from Hospital Volunteer

Respite Care - In Safe Hands

Our In Safe Hands service offers short breaks to relatives and friends who look after an older person.  Could you give a carer a break by caring for an older person in their home on an occasional or regular basis?  

Role Description Carer Respite Volunteer


We are currently looking to expand our shopping services and recruit friendly, flexible volunteers who have an understanding of older people and their needs. Could you:

  • Take an older person shopping and/or collect and deliver a click and collect order? This role can be done as two separate roles.  Driving licence and car required, with mileage paid at 45p per mile. (Role description escorted shopping volunteer).
  • Chat and take a shopping list over the telephone?
  • Chat and take a shopping list over the telephone and order via the internet?  IT skills and accuracy are essential for this role. (Role description internet shopping volunteer.)

Role Description Internet Shopping Volunteer

Role Description Escorted Shopping Volunteer


Our shops in Walmgate, Bishopthorpe Road, Burtonstone Lane and Haxby are looking for shop floor volunteers.  Tasks are varied and include greeting customers, advising and helping with sizes, operating tills (training provided), putting out stock, reducing stock and displays.  If you are welcoming and friendly and can spare anything from a couple of hours to half a day a week, please contact us. 

We have an urgent need for volunteers in our Walmgate shop, particularly Wednesday and Friday, and in our Burtonstone Lane shop, any day Monday to Friday.

Role Description Shop Volunteer


Help with transport

Day club volunteer drivers transport clients to and from our day clubs in York. Hours are approximately 8.45 am to 10.30 am and 2 pm to 3.30 pm. The role can be as a minibus driver (MIDAS trained or training offered) or a car driver using own car with business insurance (expenses covered). 


Role Description Day Club Minibus Driver Volunteer

Role Description Day Club Car Driver Volunteer

Day Clubs

We are looking for volunteers to work in our day clubs which run every weekday in different venues throughout the city. The clubs offer local older people an attractive social meeting place, hot lunch, refreshments and interesting activities. If you can spare one to five hours a week to support older people, then why not join our friendly team? If you have an interest in dementia we have a number of specific clubs.

Role Description Day Club Volunteer

Keep Your Pet

Keep Your Pet is a short term support service for domestic pet owners.  Volunteers offer short term support for older and vulnerable pet owners by providing fostering, dog walking, taking the pet to the vet, animal feeding etc.

We also have an exciting opportunity for a volunteer facilitator, to lead the KYP Fundraising and Publicity Group, developing new activities and co-ordinating a range of projects.

Role Description Keep Your Pet Volunteer

Role Description Keep Your Pet Volunteer Facilitator


Would you be interested in volunteering for half a day at our Walmgate Office?  We are looking to train a number of receptionists to cover absences.  Receptionists meet and greet visitors to the Age UK offices, transfer telephone calls, take messages and undertake basic administration tasks.  This is an essential role for Age UK York and full training will be given.   

Role Description Reception Volunteer


We always welcome enthusiastic volunteers to support in this key area.

Thank you for your interest in volunteering with Age UK York.


Thank you for considering Age UK York for a volunteering role.  We have nearly 350 volunteers supporting us to deliver services to older residents in York. 

We aim to match volunteers with a volunteering opportunity that will be both enjoyable and rewarding.  As such, we undertake a comprehensive recruitment process, taking six to eight weeks and comprising of an application form, interview, references, criminal records check (for most roles) and induction training.  For most volunteer opportunities, we ask our volunteers to be in a position to commit to regular and longer term volunteering of at least a year This is to allow us to provide ongoing support to our older clients.  We are only able to accept your application if you are 18 years or older. 

You will be joining a commited group of volunteers who provide invaulable support as we deliver services in York and we very much look forward to welcoming you to our team. 

Application Forms

If you would like to progress your application, please download the application form and return to the email address below, or send to our office in Walmgate. 

 Download our application form (Word)

Download our application form (PDF)

If you are interested in a trustee role,  please download our trustee application form here. (PDF version here.)


To find out more about these opportunities or volunteering generally, please contact our Volunteer Manager.

t  01904 627995