A local charity helping local people
Age UK York is a local charity supporting the older people of York, their families and carers. We provide a wide range of services which make a valuable difference to the lives of older people.
We hold the Advice Quality Standard, which provides you with assurance that the we have met certain criteria that demonstrate a commitment to quality.We have demonstrated our commitment to providing consistent, relevant and effective advice; to customer care, and that our service has clear and relevant procedures in place to manage the delivery of good quality information and advice to clients.
People’s Postcode Trust is a grant-giving charity funded entirely by players of People’s Postcode Lottery. We received £20,000 from the Trust to help fund our Benefits Information and Advice Service which enables older people at risk of poverty to access practical information, advice & advocacy to ensure they receive all the benefits to which they are entitled and better manage their personal finances in the long term.
Our dedicated workers provide 1:1 support which has traditionally been face to face but is currently telephone based while we are in the midst of the Coronavirus pandemic. Through our advisers efforts last year older people in York gained over 1.5 million extra in benefits and grants as well as advice on accessing other support to improve their day to day circumstances.