Work for us
We have office based roles in either the centre of York in our City Centre office or out of York in our Haxby office. We also have shop roles as well as many roles in the community supporting older people in their homes, in our day clubs and in the community.
Chief Executive Officer
Salary: £52,000 PA
Hours: 35 hours per week
Age UK York is seeking a dynamic, forward thinking individual, new Chief Executive Officer, passionate about older people and able to develop and sustain a wide range of key services through changing times.
As an independent registered charity, we are seeking someone who will be responsible for delivering our mission: to make a positive difference for older people in York, by putting older people, and the people around them, at the heart of all we do. By doing so we will be part of the whole City's aim to make York a great place to grow old.
The new CEO will provide leadership, strategic direction and operational management to ensure we are able to respond effectively to the changing needs and wishes of older people in York and the surrounding area. This will require the ability to lead and manage a staff team of 100 people and a valuable body of 200 volunteers. You will be able to influence key stakeholders and work in partnership with other organisations in the City, raising awareness of the issues affecting older people and influencing policy-making by the statutory organisations nationally and within the York to ensure a positive response to identified needs. You will ensure high quality, sustainable and accountable services to meet the needs of older people and their carers.
You will be educated to degree level, have senior management/leadership experience in a relevant organisation, experience of strategic planning and organisational change, knowledge of current national and local health and social care agendas and experience of financial planning, management and control and of income generation and risk management in order to manage a care-providing business with an annual turnover of over £1.5 million.
You will work with and be supported by a Board of Trustees and will have knowledge of and experience of working with a small Trustee Board.
Closing date for applications is 5.00 p.m. on Friday 7th January 2022.
Interviews will be held in York on Friday 21st January 2022
To register your interest in this position, please call Rebecca Hall on 01904 933609 or email hr@ageukyork.org.uk.
Other Vacancies
Personal Assistant to CEO and Finance Admin
Service: Admin
Location: This role is office based but has the option for a hybrid of office working and working from home
Responsible to: Chief Executive Officer
Hours: 35 hours Monday to Friday (part time of at least 30 hours a week will be considered)
Fixed Term for 1 year
Salary: £19,838 per annum
Job Description
The PA and Finance Admin will play a key role ensuring the smooth running of our busy office by supporting the CEO and finance function. This will include welcoming visitors to the office, answering calls and responding to emails. You will assist with a range of administrative tasks and ensure that all processes are running smoothly. You will be responsible for a range of administrative tasks, including filing, photocopying, printing, posting, document preparation and assisting with payroll and finance data input.
Key Responsibilities
- Personal Assistant to CEO
- Answer the CEO and finance phone line, responding to caller enquiries and ensuring messages are passed on in good time
- Manage the CEO and finance email inbox, responding to emails and forwarding emails to the correct member of staff when a further response is required
- Arrange meetings, oversee room bookings and produce agendas, minutes and action points from meetings, including the trustee board and sub-committee meetings
- Taking minutes at the trustee board and sub-committee meetings
Contact the HR Manager on 01904 933609 during working hours for more details or contact us via the website and we can get back to you.
Manager of Care Provision
Service: Bridge the Gap
Location: York and the surrounding area. Entering customers’ homes.
Responsible to: Bridge the Gap Manager
Hours: 35 hours per week, with a working pattern of five days over seven, with working hours to be agreed with the Bridge the Gap Manager.You will be required to work (either from our office or on call) alternate weekends.
Salary: £25,000 plus £20 per day on call
Job Description
With a growing older population in York, Age UK York is seeing increasing demand for our care and support service. This includes our Bridge the Gap domiciliary care and our Shopping Service. This role will help support the delivery of these two services. The manager of care provision will oversee the delivery of high-quality care and support to older people in York.
- Supervising the senior care workers and care workers
- Carrying out spot checks to ensure care calls are high quality
- Providing support and advice to care workers and senior care workers when delivering care calls
- Managing and coordination of shopping for clients including overseeing of shopping administration tasks
- Overseeing induction of new staff
- Rostering of care and shopping staff and managing staff sickness, holiday and other absence
- Signing off on care and shopping staff holidays, expenses and mileage, checking returns are accurate and returned to finance, payroll and HR teams to deadline
- Supporting the Registered Manager when required with recruitment of new staff and interviews
- Supporting the Registered Manager when required with ensuring the service is delivered in line with all CQC regulations
- Supporting the Registered Manager with managing the services’ budgets, monitoring expenditure and checking monthly budget reports, following up queries with the finance team
- Advertising the services to new clients and conducting thorough assessments of clients before services commence
- When necessary covering care calls for care workers or senior care workers
Contact Jo Adams on 01904 866070 during working hours for more details or contact us via the website and we can get back to you.
Minibus Driver
Service: Day Clubs
Location: York and the surrounding area.
Responsible to: Day Clubs Manager/p>
Hours: Part time (8 hours).Current working hours are 9 – 10am, and 2 – 3pm on a Monday, Wednesday, Thursday and Friday. There is likely to be opportunity to do additional hours as more services open in early 2022
Salary: £9.50 per hour
Job Description
The minibus driver will:
- Transport clients safely from their homes to the clubs and to return them to their door at the end of the club
- Assist clients to board and disembark from the minibus safely – some clients will be in wheelchairs or may have other mobility issues
- Liaise with the Day-club manager and Transport Coordinator regarding people to be transported each day
- Promote the wellbeing and dignity of clients at all times in line with Age UK York policy
- Carry out and record a vehicle safety check; report any minibus maintenance issues to the Transport Coordinator
For this role you will need
- Full, current UK driving licence (category D1) with no more than 6 penalty points
- Careful, cautious driving skills sensitive to the needs of passengers
- Good knowledge of York’s geography and road systems
- Sensitive to the needs of older people including people living with dementia
- Able to support people with mobility issues including moving people in wheelchairs
Contact Rebecca on 01904 933609 during working hours for more details or contact us via the website and we can get back to you.
To apply: please send a covering letter and a CV to hr@ageukyork.org.uk
Senior Care Worker (Bridge the Gap )
Service: Bridge the Gap
Location: York and the surrounding area. Entering customers’ homes.
Responsible to: Bridge the Gap Manager
Hours: 35 hours per week with shift patterns mornings 7.30am-1.30pm and evenings 4pm-10pm and including some weekends. On call one week in three
Salary: £12.50 per hour plus £20 per day on call
Interview Date: We will be interviewing as people apply.
Job Description
An exciting opportunity for experienced Care Worker or Senior Care Worker to join a growing team as a Senior Care Worker providing high quality domiciliary care in the community. This is a full-time position. We are looking for people who put the clients first and have a drive to continue their career in the care sector.
Key Responsibilities
- Updating Care Plans
- Writing new Care Plans
- Spot checks
- Covering care calls for care workers
- Covering on call
- Liaising with professionals regarding care (social workers, occupational therapist, doctors, pharmacists)
- providing personal care
- assistance with dressing and undressing
- assisting into and out of bed
- changing pads, stoma care, change ted stockings
- small amounts of shopping (eg bread, milk)
Contact Mel Potts on 01904 866070 during working hours for more details or contact us via the website and we can get back to you.
Senior Home Helper (Feather Duster )
Service: Feather Duster
Location: York and the surrounding area. Entering customers’ homes.
Responsible to: Feather Duster Manager
Hours: 20 hours per week
Salary: £10.90 per hour (includes travelling between client’s homes 45p a mile)
Job Description
Are you an experienced domestic cleaner looking for a new challenge to take the next step in your career? Do you want to work for a charity that makes a real difference to the lives of older people in York? Age UK York are looking to fill a new post of Senior Home Helper to join our growing our growing Feather Duster Cleaning team. This role will range from office tasks, supervising staff and covering cleans.
Key Responsibilities
- Provide and keep up to records of clients and staff
- To assist with general office and admin duties as required, including the invoicing and payments process. This may involve filling envelopes, contacting debtors, processing cheques and banking payments
- Conduct spot check and gain feedback from clients
- Deal with queries from clients and staff
- Support the Managers in the recruitment and induction of new Home Helpers
- Cover absences of Home helpers (cleans)
- Provide office cover when Managers are on holiday or other absence
Contact the Feather Duster Manager on 01904 866142 during working hours for more details or contact us via the website and we can get back to you.
Closing Date:< We will be interviewing as applications come in
Admin for Health and Social Care Team
Service: Health and Social Care Team
Location: This role will be mainly based at Age UK York’s main office; however you may be required to work at other locations.
Responsible to: Head of Health and Social Care Services
Hours: 35 hours per week
Salary: £17,290
Closing Date: We will be interviewing as applications are received
You will provide excellent administrative support to our health and social care services. These services provide a range of support and care services to older people in their homes. They include a Home from Hospital service, Carer’s Respite, Feather Duster Cleaning and Bridge the Gap, which provides a home care service.
You will need excellent IT skills as the role will require to work with a range of applications, including, Charity Log CRM, Care Planner and Business Central - Dynamics 365 financial system. Full training and support will be provided for each of these.
Key Responsibilities
- Respond to queries from older people who use Age UK York services, answering the phone, taking messages and handling queries using information from Care Planner and liaising with colleagues to handle issue.
- Record details of clients on Care Planner, ensuring information is up to date and accurate, service received is recorded and reporting is prepared and shared with colleagues
- Compiling accurate information on staff working hours, mileage and expenses, checking and submitting it to deadline to CaseWork, our finance service provider
- Receiving payments and banking income in line with finance policies and procedures
- Preparing and sending invoices for services provided for all clients of Age UK York health and social care services, working with CaseWork to monitor receipt of payments, chasing and reporting on debtors
- Receiving payments and banking income in line with finance policies and procedures
Contact the HR Manager on 01904 933609 during working hours for more details or contact us via the website and we can get back to you.
Care Worker (Bridge the Gap )
Service: Bridge the Gap
Location: York and the surrounding area. Entering customers’ homes.
Responsible to: Bridge the Gap Manager
Hours: varying hours are available for part time up to 30 hours a week. Shift patterns are mornings 7.30am-1.30pm and evenings 4pm-10pm and includes alternate weekends.
Salary: £11.54 per hour
Job Description
Care Workers for Bridge the Gap provide support to people in their own homes. Full training is provided.
Key Responsibilities
- providing personal care
- assistance with dressing and undressing
- assisting into and out of bed
- changing pads, stoma care, change ted stockings
- preparation and serving of meals
- washing up
- general tidying up
- small amounts of shopping (eg bread, milk)
- Report any issues which may have arisen with regard to Health and Safety
Contact Mel Potts on 01904 866070 during working hours for more details or contact us via the website and we can get back to you.
Home Helper
Service: Feather Duster Cleaning Service
Location: client's homes in York and the surrounding area.
Responsible to: Manager of Feather Duster Cleaning
Hours: Varying hours with some flexibility. Service hours are Monday- Friday 9am -5pm.
Salary: £9.50 per hour
Job Description
Home Helpers provide a reliable and efficient service to people in their own homes, providing a range of domestic tasks to help them to maintain a clean home.
Key Responsibilities:
- Visit customers in their own homes
- Carry out specific tasks (which have been agreed with the customer on the first visit) whilst allowing for flexibility
- To ensure all visits are on specified times and days agreed
- To treat all information relating to the customer as strictly confidential
- To contact the office immediately if the customers’ circumstances change
- To contact the office immediately if a visit is unable to be made for any reason in order that alternative arrangements can be made for the customer
Contact Jo Adams on 01904 866142 during working hours for more details or contact us via the website and we can get back to you.
If you are interested in applying for any of our jobs, then please complete the form below and send it to us.
Download our application form for paid work (Word)
Download our application form for paid work (PDF)
Download the guidance notes for the paid work application form