Work for us

Age UK York is offering an exciting opportunity to join our fantastic team and support our vital work here in York.

We are looking to find our new Head of Finance, someone who can bring their experience, expertise and passion to support our local York charity, our team and those we are here to help each and every day.

Enjoy a read of our Full Job Description and Person Specification

You will manage our brilliant Finance team continuing and strengthening our financial management helping our organisation to make every penny entrusted to us count as we develop, manage and realise our financial goals. Our Finance function underpins all that we do and can ensure we can continue to offer the services on which so many rely and the difference we together make in supporting older people and those around them across York.

You would be a member of our Senior Leadership Team (SLT) and work closely with our Board of Trustees including our Treasurer.

The opportunity offers an excellent benefits package and not only take forward the strong legacy from our current team though the opportunity to bring your own identity, ideas and strengths to the fore in our collective efforts to be there tomorrow and beyond.

Key Responsibilities:

• Experience and success in providing both leadership and management to a FInance function and the range of responsibilities for an organisation.
• Managed a team providing support, motivation and nurturing talent and opportunity.
• Experience in providing leadership within an organisation; an eye for detail and a driver of standards in continuously learning and strengthening working practices and outcomes.
• Experience in leading teams in successfully delivering finance and support functions.
• The ability to readily transfer your existing experiences and skills to a new challenge.
• Understanding of your strengths and areas for continuing development and proactively build your knowledge and skills.
  
  

We’re looking for someone to take forward this finance focussed role and as a member of our Senior Leadership Team who:

• Is successful in providing financial management for an organisation and effective in collaborating and supporting non-financial colleagues in our shared financial goals and successful practice.
• Demonstrates strong leadership and people management skills.
• and can contribute to realising our organisational strategic priorities.
• Skilled, including an excellent communicator, in building and maintaining successful relationships across internal teams and external partnership as an ambassador for our organisation
• Able, and experienced, in delivering in meeting outcomes and targets whilst supporting a performance and continuous improvement organisational approach.
• Highly organised, adaptable, and comfortable working in a fast-paced, dynamic environment;
• Strong attention to detail, analytical and critical thinking qualities, and able to apply and be energised to meet organisational challenges and opportunities in continually strengthening our organisation to help us realise our vision, mission and priorities.

Key Qualifications, Skills, and Experience:

• Ability to prepare, manage, monitor and report on budgets.
• Previous experience in one or more, management or financial accounting roles delivering day to day finance functions.
• Experience of line management and support, motivation and development to colleagues and collective team.
• Experience of supporting the development of high quality services through financial management and support to operational colleagues.
• Effective understanding of financial statistics and accounting principles.
• Strong interpersonal, communication and presentation skills. Including interpreting and communicating financial information to non-finance function colleagues; a facilitative and accessible approach; ability to manage remote communications and diplomacy and conflict resolution skills.
• Passion and commitment to work within a not for profit organisation and support a team approach in working to help others.
• Decision making – ability to make decisions based on an analysis of data and insights, including financial, performance and needs based data.

Salary and Benefits:

• £17.75 per hour (£ 32,391.98 full time equivalent)

• A genuinely friendly and supportive environment

• Generous holidays – 26.5 days plus bank holidays (pro rata for part-time employees). Additional leave – an extra day of long service.

• Birthday day off

• Enhanced sick pay after 6 months of service

• Flexible work schedule 

• BUPA Employee Assistance Programme (EAP)

• Potential for funding towards professional qualifications 

• Employee discounts

• Free eye test 

• Free flu jabFree DBS (Disclosure and Barring Service)  

Application Method:

• Applications: please send a CV and covering letter to recruitment@ageukyork.org.uk
• Further information: please see attached job description for further information. If you would like to discuss the role, please contact Simon Holmes on 01904 627995.
• Closing date for applications is 10am on Tuesday 8 September 2026
  
  
• You can view ouf full job and person description by clicking Full Job Description and Person Specification

Thank you

Are you looking for a career in care?

Age UK York are recruiting for dedicated care workers to provide high-quality person-centred care to people living in their own homes. Car driver essential.

Care workers provide a flexible and adaptive service which responds to the needs and wishes of the clients, enabling positive outcomes.

The Role.

Age UK York’s Bridge the Gap Care Service is a domiciliary care service that provides personal care to people living within their own homes whilst maintaining their independence.  Services are provided to adults with a wide range of health care and social care needs, including physical disabilities, mental health needs and dementia.

This could include:

Assisting in/out of bed.

Preparation and serving of meals.

Administering medication.

Personal care including bathing and showering.

Social Calls.

Requirements.

Full UK Driving Licence and access to own vehicle.

Honest, caring and reliable.

Willingness to work alone and as part of a team.

Ability to communicate with people at all levels.

Understand the needs of vulnerable clients.

Must have the right to work in the UK.

Enhanced DBS Security Clearance. (Age UK York will fund this).

Hours.

ZERO hours

Salary:

£12.35 per hour increasing to £13.59 per hour after 7pm and weekends.

45p per mile paid starting from your home address, this also includes travel time.

Location.

York and the surrounding areas.

Age UK York’s Benefits.

Full training and induction.

Enrolment and support to complete NVQ’s/Diploma’s.

Generous paid holidays.

Pension Contributions.

Free DBS Check.

Free flu jab.

Discounted Age UK Insurance policies.

For more information and a discussion about the role please contact the CQC Registered Manager, Anne-Marie Miles on 01904 627995.

Alternatively, CV’s can be sent directly to: recruitment@ageukyork.org.uk

Applications are also accepted via the website: www.ageuk.org.uk/york

Full Job Description and Person Specification

Would you like to make a lasting impact on the lives of older people in York?

Are you looking for a flexible weekday role which fits around your home life?

Service: Feather Duster Cleaning

Location: York and the surrounding area. Entering customers homes

Responsible to: Feather Duster Manager

Hours: Zero Hours or 10+ hours per week contracts available (drivers only) with some flexibility.

Service hours are Monday - Friday 9am - 5pm. (No weekends or evenings)

Salary: £12.71 per hour plus travel time and mileage

We are looking for friendly, reliable people to join our Help at Home team. You will be supporting older people with a range of domestic tasks, helping them to maintain a clean and tidy home,  and offering companionship.

You will need your own transport (either a full driving licence and access to vehicle or a bicycle if working in the local area.) You will receive full training and support, uniform and a generous leave allowance

If you have experience in these areas we would like to hear from you.

Key Responsibilities

• Visit customers in their own homes
• Carry out specific tasks (which have been agreed with the customer on the first visit) whilst allowing for flexibility
• To ensure all visits are on specified times and days agreed
• contact the office immediately if the customers’ circumstances change

Contact the Feather Duster Manager on 01904 866142 during working hours for more details

Applications by CV or Letter can be sent to recruitment@ageukyork.org.uk

Full Job Description and Person Specification

Would you like to make a lasting impact on the lives of older people in York?

Age UK York is offering an exciting opportunity to join our fantastic team and support our vital work here in York.

Service: Care Services (Care at Home and Feather Duster Cleaning)

Location: York and the surrounding area. Office based and entering customers' homes

Responsible to: Care Manager and Feather Duster Manager

Hours: 35 hours per week with flexible working pattern across Monday - Sunday including evenings and every other weekend

Salary: £26,917.28 per annum.

We are looking for a friendly, reliable person to join our Care Services Team as a Care Services Co-ordinator. You will be supporting carers and home helpers to provide assistance to people in their homes enabling them to maintain their independence. You will play a key role ensuring the delivery of high-quality, person centred care and maintaining service standards.

You will need a full clean driving license and access to your own vehicle.

If you have experience in this area we would like to hear from you.

Application Deadline: 26/06/2026

Responsibilities

• Complete client care reviews and update care plans for both personal and domestic support, write new care plans, review MAR charts and risk assessments.
• Create and maintain Rotas for staff supporting our service resilience and continuation of delivery.
• Maintaining Care Standards.
• Escalating Safeguarding concerns.
• Supporting CQC Compliance and ambition towards Outstanding.
• Work in support of effective team working andcoordination including client management arrangements and our response to
  needs.
• Carry out supervision with Care Workers and Home Helpers.
• Support the promotion of our Care Services and engage with prospective new clients including assessments and onboarding to receive our Care.
• Maintain accurate digital care records.
• Carry out Spot checks and audit of records to ensure care calls are highquality and CQC fundamental standards of care are consistently met.
• Provision of guidance and support to care workers.
• Support Recruitment of Care Workers and Home Helpers.
• Support with training of new Care Workers and Home Helpers (e.g.shadowing and best practices).
• Answer telephone queries on both services.
• Covering calls for both services when needed.
• Liaising with professionals regarding care (social workers, occupational therapists, doctors, pharmacists).
• Cover on call with other team members on a rotational basis, including evenings and weekends.
• Undertake additional responsibilities as required in support of Care Services and wider Age UK York.
• This job profile is an outline of responsibilities and will be reviewed with the postholder in light of the evolving needs of the post and Age UK York.

For more information and a discussion about the role please contact the CQC Registered Manager, Anne-Marie Miles on 01904 627995.

Alternatively, CV’s can be sent directly to: recruitment@ageukyork.org.uk

Full Job Description and Person Specification

Trainee Information & Advice Adviser

21 Hours per Week | Age UK York

Make a Difference Every Day

Are you a compassionate listener who enjoys helping people navigate life's challenges? Do you want a role where your knowledge, empathy and communication skills can genuinely improve people's lives?

At Age UK York, we're passionate about supporting older people to live rewarding, independent lives. We're looking for an Trainee Information & Advice Adviser to join our friendly and dedicated team, helping older people, their families and carers access the support, services and benefits they need.

This is a rewarding opportunity to build meaningful relationships, solve problems, and make a real difference within communities across York.

About the Role

No two days are the same in this varied and rewarding position. You'll provide information, guidance and practical support to older people on a wide range of topics including welfare benefits, housing, community care, disability rights and local services.

Whether you're speaking to someone over the phone, online, in a community setting or in their own home, you'll be helping people understand their options and access the support they're entitled to.

You'll develop expertise in areas such as:

• Welfare benefits and benefit entitlement checks
• Completing and supporting benefit claims
• The Care Act and social care support
• Housing and disability-related support
• Signposting to appropriate local and national services

Full training will be provided, so we're looking for someone with the enthusiasm to learn and develop their knowledge.

What You'll Be Doing

• Providing information and advice to older people, their carers, and family members.
• Carrying out benefits checks and explaining entitlements clearly and accurately.
• Supporting clients to complete applications and claim forms.
• Maintaining accurate and detailed case records using our CharityLog database.
• Keeping up to date with local and national issues affecting older people.
• Working collaboratively with partner organisations and support services.
• Participating in peer reviews and quality assurance activities to maintain our Advice Quality Standard accreditation.
• Delivering outreach sessions and supporting people within local communities.

About You

You'll be someone who enjoys working with people and can communicate confidently and sensitively, even during difficult conversations.

We're particularly interested in candidates who have:

• Excellent communication and listening skills.
• The ability to explain complex information in a clear and supportive way.
• A keen interest in welfare benefits and supporting people to access their entitlements.
• Experience using databases and Microsoft Office applications including Word, Excel and Outlook.
• Strong attention to detail and good record-keeping skills.
• Resilience and the ability to support people facing challenging circumstances.
• Access to transport and the ability to travel across the City of York for home visits and outreach work.

Experience in welfare benefits adice is desirable, but we welcome applicants with a genuine interest in developing their expertise through training and support.

Please note:

• Lone working is a requirement of this role.
• The role involves a mixture of office-based, community and home-visiting work across York – you should be prepared to travel within York and surrounding areas.

Why Join Age UK York?

When you join Age UK York, you'll become part of a supportive organisation that genuinely cares about both its clients and colleagues.

Benefits Include:

• Salary starting at £23,906.19 FTE, rising to £24,544.91 FTE upon successful completion of probation.
• Pro rata salary for 21 hours: £14,343.71, rising to £14,726.94.
• A genuinely friendly and supportive working environment.
• 26.5 days annual leave plus bank holidays (pro rata).
• Additional long service leave.
• Your birthday off every year.
• Enhanced sick pay after six months' service.
• Flexible working arrangements.
• Potential funding towards professional qualifications.
• Employee discount scheme.
• Free eye tests.
• Free flu jab.
• Free DBS check.

Professional Development

We're committed to helping our colleagues grow. There may be an opportunity to undertake a NVQ in Information, Advice and Guidance, further developing your skills and career.

Join Us

If you're passionate about helping people, enjoy learning, and want a role where your work has a lasting impact on the lives of older people in York, we'd love to hear from you.

Apply today and help us ensure older people in York receive the support, advice and guidance they deserve.

Please apply by sending your covering letter and CV to: recruitment@ageukyork.org.uk

Closing date for applications: Friday 25^th September 2026

Financial Guidance Officer

Age UK York Part Time | Fixed Term until 31 October 2027 Salary: £16,150.37 per annum (part-time equivalent)

Help people plan with confidence for later life

Are you passionate about empowering people to make informed decisions about their future? Do you enjoy building relationships, supporting individuals, and making a real difference in your community?

Age UK York is looking for a compassionate and motivated Financial Guidance Officer to help launch and develop an exciting new pilot service that supports people approaching and living in retirement.

About the Role

This is a unique opportunity to be part of an innovative project that helps people in mid to later life feel more confident about their future.

Working one-to-one with clients, you will lead on conversations to enable people to explore their options and make informed decisions about later life. While this is not a financial advice role, you will provide guidance and signposting that helps individuals better understand their circumstances and plan ahead.

Topics may include:

• Budgeting and managing finances
• Housing options
• Health and wellbeing
• Employment and volunteering opportunities
• Future care and support needs

Alongside supporting clients, you will play a key role in developing referral pathways, building relationships with partner organisations, promoting the service across York, and helping to measure and report on the project's impact.

About You

We're looking for someone who:

• Has excellent communication and interpersonal skills
• Enjoys helping people make informed decisions
• Can explain complex information in a clear and accessible way
• Is confident building relationships with a range of stakeholders
• Is organised, proactive, and able to work independently

You may have experience in:

• Information and advice services
• Pensions or financial services
• Adult social care
• Housing support
• Community engagement
• Customer support or guidance services
• Other relevant fields where you've helped people navigate important life decisions

Why Join Age UK York?

At Age UK York, you'll be joining a friendly, supportive organisation that's committed to improving the lives of older people across our community. We value our colleagues as much as our clients and strive to create a positive, flexible, and inclusive working environment.

Important Information

Please note:

• Lone working is a requirement of this role.
• The position involves a mix of office-based work, community outreach, and home visits across York and surrounding areas.
• You should be able and willing to travel within the local area.

Benefits

In addition to a salary of £16,150.37 per annum, we offer:

• Friendly and supportive team culture
• 26.5 days annual leave plus bank holidays (pro rata)
• Enhanced sick pay after six months' service
• Flexible working arrangements
• Employee discount scheme
• Free eye tests
• Free annual flu vaccination
• Free DBS check

Join Us

If you're passionate about helping people feel more informed, confident, and prepared for the future, we'd love to hear from you.

Apply today and help shape an important new service that could make a lasting difference to people across York.

Full Job Description

How to apply:

Please apply with your CV and a covering letter to: recruitment@ageukyork.org.uk

Closing date for applications: Friday 25^th September