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How does my charity receive the donations?

Each quarter, Amazon makes donations to eligible charitable organisations by electronic funds transfer. Donations will be transferred within 28 days after the end of the following calendar quarter. To account for product returns, we may reduce the amount of donations in a given calendar quarter and add it to the subsequent quarter, subject to any reduction due to returns from prior quarters. See the AmazonSmile Participation Agreement for more details.

What happens if we do not enrol our charitable organisation and provide a bank account for an electronic transfer?

If you do not enrol your charitable organisation, including providing accurate bank account information for an electronic transfer, AmazonSmile customers cannot select your charitable organisation to receive donations from Amazon. You must enrol in order to appear as an option for customers to select your charitable organisation.

How much of the customers’ purchase price does Amazon donate?

Amazon will donate 0.5% of the net purchase price (excluding VAT, returns and shipping fees) of eligible purchases to the charitable organisations that customers select. The purchase price for each item is the purchase price, excluding shipping, handling, gift-wrapping fees, VAT, and service charges, and less any rebates, returns, and bad debt. Certain items are not eligible and will not result in donations.

What purchases are eligible for donations?

Millions of products on AmazonSmile are eligible for donations. You will see eligible products marked “Eligible for AmazonSmile donation” on their product detail pages. Recurring Subscribe-and-Save purchases and subscription renewals are not currently eligible. For more information, see Qualifying Purchases in the AmazonSmile Participation Agreement.

In order to receive a donation disbursement, what is the minimum amount my organisation needs to have accrued from customer purchases?

The minimum amount a charitable organisation must accrue to receive a quarterly donation is £5.00. If the total donation amount due to your organisation, based on the purchases by all customers who selected your charitable organisation, is less than £5.00 as of the end of a given calendar quarter, AmazonSmile will hold the donation amounts and add them to donation amounts allocated to your organisation in subsequent calendar quarters. However, if you have an accrued donation that remains below £5.00 for four consecutive quarters, Amazon will disburse accrued donation amounts to you in the donation cycle following the fourth quarter, even if the donation amount is less than £5.00. For complete details, see the AmazonSmile Participation Agreement.