Warm Homes

Please note, this service is not available outside Age UK Cambridgeshire & Peterborough - Head Office's catchment area.

Age UK Cambridgeshire and Peterborough
U18 South Fens Business Centre
Fenton Way
Chatteris
Cambridgeshire
PE16 6TT
United Kingdom

Email: warmhomes@ageukcap.org.uk
Telephone: 0333 200 1543

Single Point of Contact Service

Free and confidential support for individuals and families of all ages experiencing cold homes, damp, mould or fuel poverty.

How we can help

Our friendly team listens to your circumstances and explains your options clearly.

Cold homes – Support if you are struggling to keep your home warm.

Damp and mould – Help understanding what support may be available.

Fuel poverty – Information and support if heating costs are a concern.

Tell us once – support from start to finish

Tell us about your situation once. We work with support partners in a joined-up way to help you towards a resolution.

1. Get in touch – Phone, email or face-to-face meeting.

2. We listen – We take time to understand your personal circumstances.

3. We support you – We explain options and work with partners where needed.

Our promise to you

Free | Independent | Impartial | Confidential

We provide accurate, up-to-date information, speak with you in private and do not share your situation without permission.

Who can we help?

Individuals and families of all ages affected by cold homes, damp, mould or fuel poverty. We can also explain other Age UK Cambridgeshire & Peterborough services.

Need support?

0333 200 1543
Monday to Friday, 9.00am to 3.00pm

Messaging service outside these hours.
warmhomes@ageukcap.org.uk