Age UK Cheshire’s Information and Advice service provides a high quality and professional service to all older people in Cheshire, their Family, Friends or Carers. 

The service is free, impartial, confidential and non-judgemental and can offer help on a range of issues including health, housing, travel, money, welfare benefits and community care.  You can take one of our leaflets or factsheets that cover lots of different topics or we can post them out to you.

We can provide information and advice on a wide range of issues but if we can’t help you during your initial enquiry we will try to find the answer and come back to you. If we can’t we will point you in the right direction of someone who can help - where we're unable to help, we work with a wide range of organisations who we can refer you on to.

You can also phone our information and advice helpline (or drop in) to find out a little more about our wide range of services we have on offer at Age UK Cheshire including Men in Sheds, Coach Trips, Day Centres, Welfare Benefits Advice Service, Dementia Advice Service, Advocacy, Money Matters, Charity Shops and many more.

We are available to take your calls at any of the information offices listed below or alternatively you can also visit our Information offices in person. We can also respond to email requests for information and advice, see details below.

Age UK Cheshire offices locations

Northwich Information Office
314 Chester Road
Hartford, Northwich

Opening times: Monday to Friday, 9am - 1pm and 2pm - 4pm (Closed Wednesdays from 1pm)

Phone: 01606 881660 (option 1)  Email:

Chester Information Office
4 Queen Street

Opening times: Monday to Friday: 9am - 1pm and 2pm - 4pm 

Phone: 01244 401 500 / Fax: 01244 343 114 / Email:

Neston Information Office
Methodist Church
Park Street
CH64 3RP

Opening times: Monday - Wednesday, 10am to 12pm

Phone: 0151 336 8388 / Email:

Further information