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Keeping people safe whilst using our services

Read all about the extra measures we have taken to protect people accessing our services and shops, as well as our staff and volunteers, during the COVID-19 pandemic (This statement was last reviewed on 8 April 2021).

Covid Statement (8 April 2021)

Copies of the more detailed risk assessments undertaken for each of our 7 sites can be requested by calling 01625 612958, or emailing 

Useful Information (external sources)

Now that the NHS is rolling out a coronavirus vaccine, there are lots of questions we all have about what it might mean for us. Age UK has produced a really useful guide about the vaccine

The local Healthwatch organisation has a really useful page set up on its website, which includes updates on service changes from hospital trusts, primary care, the local authority, links to useful advice and blogs, and information about how to volunteer and how to access support.

Coronavirus is a virus that affects your lungs and airways. Find out about the symptoms of coronavirus and the steps to take to stop it spreading from the Age UK website

Also Age UK has produced this really useful guide about the virus with lots of handy tips on how to stay healthy as well as this useful guide to accessing lots of online physical activity ideas

Advice on Coronavirus can also be found on the Public Health England website

There is a lot of misinformation and rumours going around about Covid-19. The following is a trusted source of accurate information that will help keep you and your family fully informed and safe

Local Support

Cheshire East: Cheshire East Council has an excellent online resource for anyone either wanting help during this difficult time, or offering support. You can access this via their website

Knutsford: A support group has been established in Knutsford for vulnerable people in the town. Their website can be accessed at

Congleton: Congleton Town Council has an online information page about support available in the town which can be accessed via their website

Poynton: Poynton Town Council has an online information page about support available in the town which can be accessed via their website

Priority shopping at supermarkets

A number of supermarkets are offering older people priority shopping at particular times of the day.  This is being constantly updated so please check individual websites for details (links below) and let older people know: 

Aldi Booths Co-Op Iceland
Lidl Marks and Spencer Morrisons Sainsbury's
Tesco Waitrose