Published on 05 May 2020 09:51 AM
We have adapted our services to help older and vulnerable people in Swansea, Neath Port Talbot and Bridgend to get the help they need.
Due to these unprecedented times, we have had to change and adapt our services to keep our staff, volunteers and clients safe during this crisis. For more information about Coronavirus, please visit Public Health Wales
We have adapted and are providing;
- A free telephone helpline service - 01792 648866 - to help older and vulnerable people in our communities who need us. We can help get access supplies and services or simply be there to chat.
- A Homecooked Meal Delivery Service, providing lunches to older and vulnerable people in areas where we are able to deliver at this time. We have re-deployed our well known and loved Lunch Club in Port Talbot, to provide meals in the community. Click here for more information on this service.
In response to the virus, our frontline face to face services are temporarily closed, whilst social distancing measures are in place.
Information & Advice
- We are no longer providing a face-to-face Information and Advice service – BUT INSTEAD – providing advice via email and over the phone, to ensure the safety of clients and staff. We kindly request that no one attempts visit either of our offices in person at the time and to contact us via telephone or email.
- We are providing very limited services through our Homecare Plus. For further information on cancelled appointments or requests, please contact our Homecare Plus team
Afan Nedd Centre
- Our Afan Nedd Centre lunch club is closed and all room rental bookings are cancelled. We continue to provide meals from the centre for delivery and we ask that the general public do not attempt to visit the centre at this time.
As the Coronavirus pandemic has forced us to adapt our services, we have been overwhelmed by the support and help we have received from people in our communities. Demand for our services has been unprecedented. The past weeks have brought us many challenges but we’re very proud to say we’ve adapted our services and risen to those challenges – and it’s all down to the time and energy our volunteers give to us and the generous donations we have received from local businesses and organisations. Together we have been able to deliver over 1,000 meals to older and vulnerable people in our communities, and we’ve been at the end of the phone for over 300 people, helping those in need and being a friendly ear to the lonely. We rely on the generosity and help we receive from public to provide our services to those who need it.