Information and Advice
Our experienced Information and Advice Team can assist with a wide range of subjects affecting older people. If the Team are unable to assist with your enquiry, we will refer or signpost you onto an appropriate third party agency. The service is open daily Monday to Wednesday first come first service, currently on an non-appointment based system.
Subject to team availability the service is currently open:
Monday, Tuesday and Wednesday from 9am.
As part of our service, we offer assistance with the following issues:
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Health and Disability
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Residential Care
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Non-residential Care
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Finding help at home
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Benefits
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Money issues ( i.e., grants, food debt, savings and investments, funeral plans, tax)
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Housing
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Accessing Legal Advice
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Family and Personal
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Employment
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Education and Leisure
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Travel (e.g., Dial-A-Ride, Blue Badge, Concessions)
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Consumer ( e.g., utilities, consumer rights)
We do not offer independent Financial Advice. We also do not deal with immigration issues, debt, will writing and power of attorney or the provision of legal advice.
For more information contact out Info and Advice team on:
Free booklets and online information
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Read our info guides
Age UK produces free information guides and factsheets on a wide range of topics, including home adaptations, dementia, and advice for carers. You can find a complete list of guides and factsheets on the Age UK national website.
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Find information online
If you prefer to read information online, the Age UK national website has information and advice on many topics, including how to find a care home, how to avoid scams, and Power of Attorney.
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Do you need help with your tax?
Age UK Enfield hosts free tax advice surgeries, provided by the charity TaxHelp for Older People, for people aged over 60 and on low incomes (less than £15,000 a year household income).
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What benefits are you entitled to
Do you know what benefits you are entitled to? Find out what you could be owed - quickly and easily - with our personalised benefits calculator.
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Helpful guides from Age UK
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How to fill in an Attendance Allowance Form
Age UK have put together some useful guides to help you fill in an Attendance Form Allowance
Further Information: The Essential Guide and Enfield Care Directory
The Guide has details of useful organisations and services for older people, adults with physical disability, sensory imairments or lonf term illness livingin Enfield
The Directory features advice, information and useful contacts and is your local guide to care homes, care agencies and care services in the Enfield borough area.
Information & Advice Policies
Please see below key Information & Advice polices for your reference.