Information and Advice

Our experienced Information and Advice Team can assist with a wide range of subjects affecting older people. If the Team are unable to assist with your enquiry, we will refer or signpost you onto an appropriate third party agency. The service is open daily Monday to Wednesday first come first service, currently on an non-appointment based system.

Subject to team availability the service is currently open:

Monday, Tuesday and Wednesday from 9am.

As part of our service, we offer assistance with the following issues: 

• Health and Disability
• Residential Care
• Non-residential Care
• Finding help at home
• Benefits
• Money issues ( i.e., grants, food debt, savings and investments, funeral plans, tax)
• Housing
• Accessing Legal Advice
• Family and Personal
• Employment
• Education and Leisure
• Travel (e.g., Dial-A-Ride, Blue Badge, Concessions)
• Consumer ( e.g., utilities, consumer rights)

We do not offer independent Financial Advice. We also do not deal with immigration issues, debt, will writing and power of attorney or the provision of legal advice.