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Living Well Support Service ‘Avoidance Pathway’

  • Location: Age UK Lancashire
  • Price: Free
Call Lancaster team - 01524 387832 for more info

Free

Please note, this service is not available outside Age UK Lancashire - Head Office's catchment area.

This initiative focuses on early intervention and hospital avoidance, helping people at risk of poor health to live independently and access support before reaching crisis point.

What’s new?


  • Launch of the Avoidance Pathway – supporting individuals not currently in hospital

  • Aims to prevent unnecessary admissions and frequent Urgent Care or A&E visits

  • Working with Primary Care Networks and Integrated Care Communities (ICCs) to identify people earlier through community-based referrals

  • Expanded team in Lancaster and recruitment of Volunteer Health Champions

What can service users expect?

Our goal is to promote independence, improve wellbeing, and ensure you have the right support to live safely and comfortably at home.

We offer two levels of personalised support.

Tier 1

A short-term service (up to 3 hours) that includes a home assessment to identify any ongoing support needs, with the option of transport home from the hospital.

Tier 2

A follow-up support package providing essential information, advice, and practical assistance. This includes home safety checks, mobility aids, falls prevention, medication support, care needs assessments, finance and benefits advice, fire safety guidance, and access to local support networks.

Referral Criteria.


  • Open to all adults aged 18+

  • Resident of Lancaster, Morecambe and Carnforth districts

Volunteer for this project here!