Quality is a priority for the organisation
We work hard to develop and improve our systems and procedures. We review our services and develop Quality Improvement Plans.
Our management system provides a framework for our quality processes.
Charity Quality Standard
We are proud to have achieved the Age UK Charity Quality Standard.
Our achievement of the Age UK Charity Quality Standard recognises the high standard of our performance as an organisation. It certifies that our organisation is well governed and managed; has a clear direction and strategy; and is committed to ensuring the well-being and safety of older people, our staff and volunteers.
ISO 9001 Standard
Age UK Information & Advice Organisational Quality Standard