Throughout 2020-21 we have supported older people and their families in a variety of ways through our services. Our Impact Report highlights our work. We hope you enjoy reading.
13,465 Total number of older people supported during the year.
9,704 Number of phone calls responded to by our customer services team.
4,356 People supported by our Hospital Aftercare team following discharge from hospital to remain independent and safe at home and prevent re-admission. A 40% increase in referrals on the previous year.
£777,890 Received in grant income of which £282,058 was new, secured in-year.
£23,429 Secured from corporate fundraising.
£32,690 Raised from donations and events fundraising.
11% Increase in social media followers. Follow us on Facebook, Twitter, LinkedIn & Instagram.
132,465 Visits to our website.
Launched our online retail store, based in Accrington