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What is Support in the Community?

Age UK Lancashire's Support in the Community Service provides an opportunity for those in later life to socialise, learn or relearn skills and take part in fun activities. The service is delivered in a Covid-compliant small group environment at a local centre equipped with appropriate facilities and resources or on a one to one (outreach) basis in the client’s own home or out in the community.

We offer a range of activities which build confidence, promote independence, maintain cognitive functioning and most importantly, are meaningful and engaging.

For Individuals

We provide a wide-ranging variety of enjoyable activities designed to encourage participation and stimulation.  We may provide personal care and assistance at centres with appropriate facilities. All individuals are assessed to ensure that their needs are met in a person-centred way. To make this process as simple and straightforward as possible we liaise with social workers and other services involved in care provision on the individual’s behalf if required.

For Carers

Support in the Community provides much-needed respite to families caring for individuals and important social interaction and stimulation for older people who are isolated.

Activities and Food

At the centre’s we provide a nutritional, healthy two-course meal with refreshments and snacks, at home we can prepare a light meal or support you to plan and prepare meals independently.

Our Promise 

Age UK Lancashire specialises in providing quality services to the older people of Lancashire and aims to ensure that each person has a positive experience.  

Our highly trained, dedicated staff are experienced in building trust and confidence whilst providing responsive and sensitive care.  The needs of individuals are at the heart of the service which is delivered within appropriate staffing levels.  

Centres are staffed with a minimum ratio of 1 member of staff to 5 members (with standard needs), during the current Covid-19 pandemic our enhanced service provision is offered on an individual assessment basis where we can maintain a safe service and meet the needs of the individual. 

Please be aware that we may not be able to offer the same level of service to individuals who received services prior to the pandemic where we cannot maintain the required risk control measures. In such cases, we endeavour to support individuals to find a suitable service that can meet their requirements safely with support from our team.

Days/Hours of operation

The service will operate Monday – Friday excluding Bank Holidays between the hours of 9.00 am – 5 pm*. 

*Covid-19 – due to increased infection control measures centres will open to service users from 9:30 am and close at 3:30 pm to allow for essential cleaning and session planning.

Why choose us?

Become a member and enjoy...

  • Taking part in fun activities and learning new hobbies
  • Freshly cooked, delicious food
  • Meeting new friends
  • A warm and welcoming 'home from home' environment

Carers will benefit from...

  • Knowing your loved one is safe and well looked after
  • Enjoying much-needed respite and time to yourself
  • Having a support network and someone to talk to
  • Easy access to a whole range of continued support

Health professionals can...

  • Be confident that we are a trusted and experienced supplier
  • Benefit from a fast and simple referral process
  • Be confident we will meet the needs of your clients
  • Have confidence in our Quality Standards and Approved Supplier status

 

Just ask our members!

100% would recommend our service to their friends & family

100% say they are treated with respect

100% rated the service as excellent or very good

100% agree that our staff are friendly and knowledge

 

Figures based on feedback from our How Did We Do forms 2019

Locations and contact details:

Padiham 

Knight Hill House, Memorial Park, Blackburn Road, Padiham, BB12 8JZ

Open: Monday to Friday

Contact: 01282 779158 0r 01282 477554

Nelson

Walton Lane Community Centre, Leeds Road, Nelson, BB9 8RW

Open: Monday to Saturday

Contact: 01282 447030 or 01282 477554

Garstang

Wyrebank Banqueting Suite, Kepple Lane, Garstang, PR3 1PG

Open: Tuesday and Thursday

Contact: 07807 349990

Ormskirk

Wellbeing Centre, Moorgate, Ormskirk, L39 4RY

Open: Thursday

Contact: 07812 382172

Newburgh

Apple Cast, Community Building, Cobbs Brow Lane, Newburgh, Lancashire, WN8 7SF

Open : Tuesday

Contact: 07812 382172

Hesketh Bank

Cropper Gardens, Hesketh Bank, Nr Tarleton, Lancashire, PR4 6PL

Open: Monday

Contact: 07812 382172

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Related Links

for Lancashire.gov.uk/health-and-social-care/adult-social-care