Memory Advisor

Age UK Leicester Shire & Rutland

Dementia Support Service – Memory Advisor – Fixed term contract 31/03/2026

Are you passionate about helping people living with dementia lead fulfilling lives and maintain their independence? Do you have experience in providing advice, guidance, or emotional support? If so, we’d love to hear from you.

We are looking for a compassionate and knowledgeable Memory Advisor to join our dedicated Dementia Support Team. In this vital role, you’ll support individuals with memory concerns, those with a diagnosis of dementia, and their families and carers—helping them to navigate what can be a confusing and difficult journey.

About the Role

As a Memory Advisor, you will:

Provide tailored information, advice, and emotional support to individuals affected by memory problems or dementia.
Assist individuals in accessing suitable services and support, including health, social care, and community resources.
Deliver one-to-one support sessions, both in person and over the phone.
Work closely with professionals, families, and carers to ensure a holistic approach to care.
Support awareness events and community outreach to improve understanding of dementia.

About You

To succeed in this role, you will have:

Experience in a support, advisory, or care-based role (experience in dementia services is desirable but not essential).
Excellent communication and listening skills, with a compassionate and non-judgmental approach.
Strong organisational and IT skills.
The ability to work independently and as part of a supportive team.
Ability to problem solve
A valid driving licence and access to a vehicle is essential.

Why Join Us?

Be part of a passionate team making a real difference in people’s lives.
Ongoing training and development opportunities.
Supportive working environment with a focus on wellbeing.
Competitive pension scheme
25 day annual leave plus bank holiday’s

Charity discounts
Blue light card – plus many more discounts

Hours: 30 hours per week

Salary: £13.50 per hour £21,117.91 per annum

Base: Age UK Leicester Shire & Rutland, Thorncroft, 244 London Road, Leicester LE2 1RH

Closing date: 18.07.2025

Interview dates: 31 July & 1 August 2025 03.07.2025

Reference No. TGLG 080725

How to Apply:
If you are passionate about supporting older people and have the skills and experience to contribute to our service, we would love to hear from you. Please submit an application form or your CV with a cover letter outlining your experience and suitability for the role to tara.goacher@ageukleics.org.uk

Download the job description

Download the terms and conditions

Download the person specification