Retail Admistrator

Retail Administrator

Contract Type: Permanent

Age UK Leicester Shire and Rutland provides support and care to vulnerable individuals in our community. We are seeking a friendly, organised and proactive Retail Administrator to provide essential administrative support to our busy Retail Team.

About Us:

Age UK Leicester Shire & Rutland is more than a Charity, we are a lifeline to older people in our local community. Part of our mission is to support older people in their everyday lives and help them to live independently. We are dedicated to fostering a positive and supportive workplace culture and are recruiting for a detail-oriented and proactive Retail Administrator to join our team.

Key Responsibilities:

Provide efficient day-to-day administrative support to the Retail Team including the Head of Retail
Create weekly, monthly reports and manage excel spreadsheets for data analysis
Provide administrative support to the retail managers & deputies
Manage dairies for meetings
Book 1-1’s meetings
Manage absence requests including holiday schedules
Authorise overtime/cover timesheets in a timely manner
Design and produce retail literature i.e posters for the shops, working with the marketing team to ensure a consistent approach is followed

Key Skills & Qualifications:

Proven experience in administration, retail or customer service
Highly organised with the ability to multitask in a busy environment
Excellent systems knowledge including Microsoft forms, teams, excel
Have good attention to detail with the ability to keep information up to date accurate
Follow policy and procedures including GDPR
Good communication skills both written and verbal
Ability to work independently as well as being part of a wider team
Adaptable when priorities change
Able to resolve any issues, and help find or recommend solutions
Ability to build and maintain positive relationships with colleagues and the shop staff

Why Join Us?

Make a difference: You will be part of a vital service that provides a lifeline to individuals in emotional and mental distress.
Supportive team: Work alongside a dedicated and compassionate team of professionals who share your commitment to helping others.
Development opportunities: Access to ongoing training and professional development.

If you're passionate about mental health support and have the leadership skills to guide a dedicated team, we'd love to hear from you. Join us in providing vital support to those who need it most.

Location: Leicester

Contract Type: Permanent

Hours: 15 hours per week

Salary: £9941.06 per annum

Closing date: 04/09/2025

Interview date: To be confirmed

How to Apply:

Please submit your CV, cover letter, stating why we should consider you for this role, or complete an application form, which can be found on our website, or email jobs@ageukleics.org.uk

Age UK Leicester Shire and Rutland is an equal opportunities employer. We are committed to promoting a diverse and inclusive workplace and encourage applications from all sections of the community.

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Download the terms and conditions

Download the person specification