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Who we are

Age UK Norwich is an independent local charity. We've been working in the local community to help older people for more than 70 years. We have 33 dedicated staff and 193 volunteers helping us to deliver services and activities for older people in Norwich.

Our History 

Our key team

Our Signed Accounts for Year Ending 2019

How we are funded

We rely on your support to keep serving the community. We are supported by donations from the public, income from our charity shops, and some charitable grants.

What we do

  • We offer advice

    We offer free, independent information and advice to help you or a loved one get all the support you need for later life.

  • Later life planning

    We offer support to help you through life events such as gearing up for retirement, changing jobs, divorce or separation, moving home, becoming a carer or bereavement. 

  • Activity Befriending

    Caring for someone is a full-time job, and having the time to and confidence to maintain your own health is challenging. 

  • We provide activities

    Our range of activities in local communities across Norwich are places where you can learn new skills, socialise with new people or keep your body and mind active.

Meet our people

  • Meet our key contacts

    We have a team of 33 dedicated staff members, helping us to deliver information and advice, actvities and home visits. Find out more about them and our leadership team, including our CEO.

  • Meet our Trustees

    Our Trustees are a key group of volunteers whose primary role is as trustees of the assets and mission of the organisation. 

General Privacy 

Clicking here will take you to our general privacy page which explains the information we may need from you to access our services, how we use it, who we may share it with and how long we keep it for. It also explains your rights and how you can contact us for more information in relation to the information we may hold about you, as defined by the EU General Data Protection Regulations 2018. 

We are proud to have achieved the Age UK Charity Quality Standard (CQS) which recognises the high standard of our performance as an  organisation.  The Standard is externally assessed and awarded to members of the Age UK network that have demonstrated they are well governed and managed; have a clear direction and strategy; and are committed to ensuring the well-being and safety of older people, their staff and volunteers.  We achieved the Standard following a rigorous examination of our work and a full day assessment visit by leading experts SGS.