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Who we are

Age UK Norwich is an independent local charity. We've been working in the local community to help older people for more than 70 years. We have 33 dedicated staff and 193 volunteers helping us to deliver services and activities for older people in Norwich.

We have achieved the Age UK Charity Quality Standard (CQS).  The CQS is externally assessed by quality assessment experts, SGS.

Our History 

Our strategic objectives

Our Signed Accounts for Year Ending 2019

Our Annual Review 2018

 Where you can find us

Our main office and day centre is based at Marion Day Care Centre, Marion Road, Norwich, NR1 4BN

Our Information and Advice Service is based at 60 London Street Norwich NR2 1JX along with our charity shop.

Visit our contact us page

Visit our charity shops page

How we are funded

We rely on your support to keep serving the community. We are supported by donations from the public, income from our charity shops, and some charitable grants.

What we do

  • We give advice

    Our trained advisors offer free information and advice to older people and their families. In 2016 our advisers helped local older people to claim over £500,000 that they were entitled to.

  • We offer Carers Support

    We host free support groups across the city for people caring for someone with dementia. 

  • We befriend

    Our volunteer befrienders visit lonely older people in the community who have no one to talk to. In 2016 our volunteers visited 300 older people who would otherwise be alone.

  • We provide activities

    Our day centre has a wide range of activity groups and events, such as lunch clubs and exercise classes, giving older people the opportunity to keep fit, socialise, or learn a new skill.

Meet our people

  • Meet our staff

    We have a team of 33 dedicated staff members, helping us to deliver information and advice, actvities and home visits. Find out more about them and our leadership team, including our CEO.

    Meet our staff 

  • Our Trustees

    Our Trustees are a key group of volunteers whose primary role is as trustees of the assets and mission of the organisation. 

    Our Trustees 

General Privacy 

Clicking here will take you to our general privacy page which explains the information we may need from you to access our services, how we use it, who we may share it with and how long we keep it for. It also explains your rights and how you can contact us for more information in relation to the information we may hold about you, as defined by the EU General Data Protection Regulations 2018.