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Volunteers are crucial to the work we do.

Without their generosity in donating their time and expertise, we would not be able to give the older people of Norwich the opportunity to live healthy and active lives, and improve their quality of later life. 

Why Volunteer? Volunteering is good for you. It makes you feel good. And if you feel good, you pass on your positive energy to those you are helping.  Volunteering with us gives you the chance to:

  • learn new skills and enhance your CV
  • share your knowledge
  • stay active and involved
  • socialise and make new friends
  • meet people who are older and wiser
  • above all, make a difference to people’s lives and your community 

Who can volunteer? Almost anyone can be a volunteer. Most of our roles are for those 18 and over and we have a wide range of volunteering roles which suit different people and different skills. All volunteers are subject to a Disclosure and Barring Service (DBS) check and we do ask for two references before you can start volunteering for us. 

How much time do I need to give? No matter what your time commitment, interest or skills, we will have a role which would benefit from your support. Each role will say how much time is involved and we can be flexible and work around you and your committments.

How do I find out more? All our current roles are listed below and on the Voluntary Norfolk website.

If you would like to discuss volunteering with us, please get in touch with our Volunteer Coordinator Fiona Eaton by email at or call 01603 397784. 

Volunteer Roles

Take a look at our current volunteer roles available. We frequently advertise new volunteer opportunities so please check out this page on a regular basis. All our roles are subject to a Disclosure and Barring (DBS) check.

Dance to Health Treasurer

We're looking for someone to take day-to-day responsibility for our Dance to Health group’s money and manage the online bank account. Dance to Health is an evidence-based falls prevention dance group, with three classes running in Norwich (Lakenham, Mile Cross and Thorpe St Andrew). The role will work closely with the Chair and Secretary, as well as other committee members, to communicate the finances at meetings and identify any concerns. We require a commitment of approximately 4 hours monthly.

Full Role Profile

Apply Here

Dance to Health Secretary

We're looking for someone who can support the Chair of our popular Dance to Health group with a number of administration tasks, such as note taking, circulating agendas and meeting invites and updating committee member records. Dance to Health is an evidence-based falls prevention dance group, with three classes running in Norwich (Lakenham, Mile Cross and Thorpe St Andrew). We require a commitment of approximately 4 hours monthly.

Full Role Profile

Apply Here

Health @ Home Support

Could you help people stay fit and active, and help encourage and motivate them? We're looking for people to support our trained instructors in delivering exercise sessions to older people in their homes.

Our Health @ Home team will help those over 50 maintain a healthy lifestyle at home and help them achieve their goals, whether it’s losing a few pounds, being steadier on their feet, or need a little encouragement to do those exercises their GP or physio has recommended. Together with our instructor, you will be visiting the client's homes and assist the instructor in delivering the session. This could be in ensuring the client is doing the exercise correctly, doing the activity with them, making sure the client is confident in what they are doing, and offering support and encouragement.

Full Role Profile

Apply Here

Walking Football

Can you help our Still on the Ball walking football club? We're looking for volunteers who can help motivate and encourage our players, and support us in growing the team. 

We are looking for volunteers to help us organise and run the weekly walking football games for both our Framingham Earl and Heartsease groups. This is a great opportunity for anyone interested in working with people directly in the community, and for those who would like to help other people improve their physical and mental health in a fun and supportive environment. An interest in football or sport in general would also be helpful, as well as an ability to motive and encourage people. Knowledge and experience gained through this opportunity may be transferable for those looking to develop a career in community support, coaching and care. Full training will be given. 

Full Role Profile

Apply Here

Activity Befriender


Can you be the spark to re-ignite an older person’s’ later life? We need volunteers to support older people to help with positive changes to make the most out of later life.

Norwich is sadly one of the loneliest cities to live, and with an aging population, many people can go days without the connection of another person. By becoming and Activity Befriender, you will help an older people make a positive change in their life. You will be matched with an older person in your local area to do something together - meet for a coffee at a local café or a walk to the park or shops,  or to accompany them  to a community group.  You will help and guide them reach their goals – whether that’s to meet new people, be more active or to learn something new, and support them in finding new friendships and connections. Your time will change someone’s life for the better. We do ask for a committment for up to 6 months, although some matches can last longer depending on the individual, and you should be able to spare an hour or two a week during the day, Monday to Friday and full training will be given.

Full Role Profile

Apply Here

Telephone Befriender


Can you offer someone a friendly voice to help them feel connected and less lonely? We need volunteers to call an older person and have a natter and a chin-wag, letting them know someone is there.

Our telephone befriending service helps to ensure regular contact is given to those who need it most and help someone to feel less lonely and isolated. You will be matched with an isolated older person to call once a week and a friendly chat is often all that's needed to help them to know they are not alone and someone is there for them. We do ask for a committment for up to 6 months, although some matches can last longer depending on the individual, and you should be able to spare an hour or two a week for calls. Full training will be given. 

Full Role Profile 

Apply Here

What our volunteers say

  • “I wanted to do something to help other people, to meet like-minded people, and work in the community. I help to run some of the community groups and can be found at their coffee and chats at M&S and Jarrold, helping people play table tennis, kurling and boccia at Riverside Leisure Centre, or knocking down some pins at the Come Bowling group at The Bowling House, and I’ve also helped with the dog walking group on Waterloo Park. I keep myself busy and I love every minute of it!”  


    Roy, Community Volunteer

  • “My sister was widowed last year and that brought home to me how lonely people can get, even if they have family to support them. Age UK Norwich matched me with a delightful lady who has now become a real friend. We meet for about an hour each week and we always have lots to talk about. Although she is essentially housebound and not in the best of health, she has a very positive outlook on life and she very kindly says that contact with me really cheers her up.” 
    Vanessa, Befriender Volunteer

  • “After I retired, I was looking for some meaningful volunteer work, something that would give me purpose in life, and at the same time, to help those who are in need. When I was accepted to volunteer for Age UK Norwich, I was delighted! I hold two roles: as a receptionist at the front desk and as a Welfare Outcome Assistant in the office. I really enjoy my interactions with my colleagues and the clients. I’ve learned a lot about the wide range of work the charity does and to appreciate different people’s needs in different circumstances.” 
    Regina, Information & Advice Volunteer

What else you can do to support us

  • Take part in a fundraiser

    Fundraising for Age UK Norwich is a great way to have fun and make new friends and help make a difference to the lives of older people in Norwich. 

  • Get your colleagues involved

    Could you talk to your colleagues or your employer about how you can support us? We have lots of ideas for how organisations can get involved, including sponsoring an event, making us Charity of the Year, or donating equipment.