Our Impact
At Age UK Norwich, we believe that every older person deserves the opportunity to live well, stay connected, and feel supported. Each year, we publish our Annual Impact Report, which shines a light on the difference we’ve made in the lives of older people, their families, and our wider community.
An Annual Impact Report is more than just a collection of numbers. It’s a transparent account of the support we’ve provided, the challenges we’ve helped people overcome, and the positive changes made possible through the dedication of our staff, volunteers, partners, and supporters. By sharing stories, statistics, and achievements, the report helps us celebrate successes, reflect on areas for growth, and demonstrate how your support truly makes a difference.
Together, we’re building a city where age is valued, and where later life can be fulfilling, connected, and secure.
Our Annual Impact Report 2023 - 2024
This publication showcases how we've made a real difference between 2023 and 2024. From providing social activities and combating isolation to securing vital financial benefits and offering essential support, you'll see how Age UK Norwich is here to empower and uplift Norwich's older population.
> View the 'Our Impact' report (All chapters)
You can also explore our previous Impact Reports, which capture the difference we’ve made year on year. Our 2022–2023 report is available in multiple formats to ensure it’s accessible to everyone. You can read the full report, view a plain text version, or listen to an audio recording.
Other Reports and Research
We make a difference in many ways, supporting individuals directly while also working with the health and care system through referrals. The reports below include evaluations of services and projects we’ve led or contributed to, independent assessments, and examples where our work has been highlighted as best practice.
Investing in Later Life: Value of Age UK Norwich Services (Sept 2025)
This report was produced by Economic graduates as part of their final-year dissertations. Each examined a core area of Age UK Norwich’s work: Health Coaching, Loneliness & Social Connection, Age Friendly Norwich, and Information & Advice.
Active Norfolk: Evaluation of our Clubs & Trips (Sept 2022)
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Transitional Integrated Care Strategy and Joint Health and Wellbeing Strategy (2022-2023)
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Norwich Institute of Healthy Ageing: Evaluation of Health Coaching (Feb 2023)
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Age UK Report: A Co-ordinated response to winter pressures (Oct 2023)
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Age UK Report: Walking Football (Nov 2023)
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Health in an Ageing Society: A report by the Chief Medical Officer (Nov 2023)
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Cognitive Stimulation Therapy (MCST) (Dec 2023)
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Gaitsmart Evaluation: Health Coaching using Gaitsmart Technology
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