Our Staff
Please find below contacts for or senior management team. If you require Information & Advice or would like to book a Club or Trip, please contact: enquiries@ageuknorwich.org.uk
Chief Executive Officer - Dan Skipper
Dan Skipper is the Chief Executive Officer of Age UK Norwich, working for the charity since 2015. Dan is an active part of a range of forums focusing on improving the quality of later life in the city and county, including Norfolk Older People’s Strategic Partnership, the Norwich Institute of Healthy Ageing, and the Later Life Provider Network. As part of the charity’s mission, he’s shaping Norwich’s application to the Centre for Ageing Better for Norwich to become an Age Friendly City under the World Health Organisation framework.
He is a member of the Integrated Care System (ICS) Ageing Well Programme Board, VCFSE Assembly, and the Physical Activity Strategic Leadership Group. Nationally, Dan is part of the Age England Association NHS Development Working Group and the Business in the Community (BITC) Norwich Network Board as part of their levelling-up agenda.
Dan is a qualified programme and project manager, and a member of the APM, the chartered body for the project profession. Prior to Age UK Norwich, Dan held a wide variety of senior positions within the financial services and education sectors, ranging from product development, marketing, regulatory compliance to customer insights and behaviours.
Dan can be contacted on 01603 496 329 or by email dan.skipper@ageuknorwich.org.uk
Head of Service Delivery - Jamie Price
Jamie Price is the Head of Service Delivery for Age UK Norwich, working for the charity since February 2022. Jamie has over 25 years’ experience in senior operational management and is focused on ensuring the services we provide deliver maximum benefits for our clients. Prior to Age UK Norwich, Jamie held a variety of roles in the aviation sector and was keen on making airports and air travel more accessible for special assistance customers, particularly for those with hidden disabilities. Jamie lives in Norfolk with his family, travels the country supporting Fulham FC, enjoys playing lawn bowls and walking his two Sprocker Spaniels Daisy and Dougie!
Jamie can be contacted on 07368 656 971 or by email jamie.price@ageuknorwich.org.uk
Service Delivery Lead - Charlotte Govier
Charlotte, our Service Delivery Lead, joined Age UK Norwich in September 2022. She began her career as a qualified Dance Teacher, specialising in Ballet and Modern Theatre. In 2018, she transitioned into the care sector, motivated by a strong commitment to supporting older adults. Charlotte initially worked as a Care Assistant before advancing to the role of Lead Activities Coordinator over a four-year period within a residential care home, where she also supported residents living with dementia. Her responsibilities included delivering a person-centred activities programme and organising community engagement events.
She is deeply committed to enhancing the lives of older people - helping them to remain happy, healthy, and socially connected. Charlotte strives to keep the best interests of older adults at the core of her work, ensuring they feel heard, valued, and empowered to maintain their independence for as long as possible.
Outside of work, Charlotte enjoys staying active, spending quality time with family and friends, and looking after her two cats.
Charlotte can be contacted on 07442 541 834 or by email charlotte.govier@ageuknorwich.org.uk
Service Delivery Lead - Max Franklin
Max joined Age UK Norwich in February 2024. Max brings a wealth of experience to the table, having worked in operations across various sectors, including healthcare, finance, and most recently, with a local charity. Her diverse background, coupled with her impressive qualifications, makes her a valuable asset to the team. Beyond work, Max enjoys traveling, spending quality time with loved ones, and embracing life to the fullest.
Max can be contacted on 07425 372 628 or max.franklin@ageuknorwich.org.uk
Advice Specialist - Rio Topley
Rio joined Age UK Norwich in November 2022 as an Information and Welfare Advisor, and has recently progressed into the specialist role. Graduating from Essex University in Drama and working in customer facing roles her whole working life, she has a passion for helping people and creating connections.
Whilst working at a bank during COVID in 2021, she developed an interest in welfare benefits for older people as well as the need for human interaction, support and help when growing older. Her main passion is helping others live their lives to the fullest, reducing any financial burdens and worries of the older generation.
Alongside her specialist role, Rio is the Mental Health Champion at the charity, for both clients and colleagues.
Her responsibilities include supporting the older generation of Norwich, through home visits, calls and providing essential information, collating data, generating reports and working closely with the other Information and Welfare advisors and Service Leads to ensure our aims and objectives are met.
Outside of work, Rio loves the theatre, writing, and rewatching Gavin and Stacey.
Rio can be contacted on 07780 300 111 or rio.topley@ageuknorwich.org.uk