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Find out how we can support you with a range of issues from rights and entitlements, local services, information on staying safe and warm at home to housing options.

What can we support you with at a drop in appointment?

  • Benefit information/ signposting*
  • Housing information/ signposting*
  • Social care information/ signposting*
  • General advice
  • Photocopying of documents
  • General emails
  • Appointment bookings
  • Bus pass/ bus pass renewal
  • Establishing safeguarding issues
  • Establishing issues that require prioritising
  • Provide factsheets and information guides
  • Referrals into external services/organisations
  • Referrals into internal services
  • Detailed information on Age UK Plymouth services

What we are unable to support with

  • Debt advice, financial advice, legal advice or immigration advice
  • Benefit checks form filling (require 1-hour appointment)*
  • Completion of applications (these require1 -2 hour appointment)*
    • Attendance allowance
    • Blue badge
    • Housing benefit
    • Council tax support
    • Pension credit
    • Carers allowance
    • Devon home choice 

*In this event we will be able to arrange a further dedicated appointment with you if requested

When: Wednesdays, 10:00 - 15:00
Where: The William and Patricia Venton Centre, Mount Gould, PL4 9RD
Price: Free
Getting here: There is a car park for visitor parking and the centre can be reached using the following buses services: CityBus - 23, 24, *correct as at September 2022

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