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Concerned about COVID-19?

There are simple, effective things we can all do to reduce our risk of catching coronavirus or transmitting the virus to other people.
Visit the Age UK Advice page for more information.

Age UK Advice Page

Do you need additional support while self isolating?

We at Age UK Plymouth can arrange assistance to provide you with everything you need while self isolating. We have a Shop N Drop service, a prescription collection service and we can arrange a weekly telephone call with a phone friend to keep you in regular contact with someone. 

For more information or to access any of these services please email

Food Boxes Available

Age UK Plymouth with be taking orders for food boxes which will be available for delivery. Prices start from £10 per box. For more information on this service and what is included in the food boxes please click here.


Priority Shopping Times for Vulnerable Customers


 Monday, Wednesday and Friday between 8am - 9am (from Monday 23rd March)



Prioritising vulnerable customers at checkouts between 8am - 9am every day


Tesco (with the exception of Tesco Express stores)

Monday, Wednesday and Friday between 9am-10am


Marks and Spencer’s

Monday and Thursday for the first hour of trading



 Monday - Saturday between 8am-9am and Sunday between 10am-11am  


Service Updates:

Our Information and Advice Service

Following the advice of the Department of Health, Age UK Plymouth is closed to public drop-ins and face-to-face appointments as of Tuesday 17th March. 

If you need advice, please contact 01752 256020 and leave a message and a member of our team will get back to you as soon as possible. Please be aware that this may take a few days due to the volume of calls and minimal staff. 

Help at Home

Our Help at Home service has been suspended until further notice.

Day Centres

Our Day Centres are closed until further notice.

The situation is changing daily and we are following Pubilc Health England's and the local authority's guidance so our services are being reviewed accordingly.

We are working on how to continue to deliver these services during this time so we thank you for your patience.

Please check back regularly for any further updates

Below you will find a useful list of places you can find further advice and support.

Where to find official advice:

NHS Advice

This information is currently being updated. For the latest advice, please visit the NHS website.

Visit the NHS website

NHS Online Coronavirus Service

Get advice from the NHS on what to do if you think you may have symptoms of, or been exposed to, coronavirus (COVID-19).

Get Advice

Government Advice

There's advice from the Government on how to manage if you're staying at home. Click the link for stay at home guidance for households with possible coronavirus (COVID-19) infection.



Looking after yourself:

Coronavirus and Your Wellbeing

Feeling anxious about coronavirus? Try to stay calm and follow the official advice from the Government. The charity Mind has information you might find helpful.


Telephone Befriending - Call In Time

Call in Time is a free telephone friendship service for people 60 and over. You can apply online yourself, or refer someone else. 

Telephone befriending

Telephone Befriending - The Silverline

The Silver Line ia free confidential helpline providing information, friendship and advice to older people, open 24 hours a day, every day of the year.

Telephone befriending