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Concerned about COVID-19?

There are simple, effective things we can all do to reduce our risk of catching coronavirus or transmitting the virus to other people.
Visit the Age UK Advice page for more information.

Age UK Advice Page

Do you need additional support while self-isolating?

We at Age UK Plymouth have the following support services in place to ensure you and your loved ones have everything needed to manage on a day to day basis while self-isolating and social distancing.

For more information or to access any of these services please phone 01752 256020 or email

Phone Friend

If you're missing regular contact during isolation and you'd like to hear a friendly voice, one of our volunteers can contact you on a regular basis to see how you are, check on your welfare and have a general chat

Contact our team on 01752 256020 or email to find out more

Online Exercise Classes

We will be going live on our Facebook page every Wednesday at 1.30pm, to deliver online seated exercise sessions which you can join in with from the comfort of your own home

For those who don't have access to Facebook or missed the live video feed, don't worry, we will be uploading the videos to our Online exercise sessions page where you can watch them at your own convenience

Service Updates:

Our Information and Advice Service

Following the advice of the Department of Health, Age UK Plymouth is closed to public drop-ins and face-to-face appointments as of Tuesday 17th March. 

Our Information and Advice service is still operating to provide advice via telephone or email. If you need advice, please contact 01752 256020 and leave a message and a member of our team will get back to you as soon as possible. Please be aware that this may take a few days due to the volume of calls and minimal staff. 

Help at Home

Our Help at Home service has been suspended until further notice.

Day Centres

Our Day Centres are closed until further notice.

The situation is changing daily and we are following Pubilc Health England's and the local authority's guidance so our services are being reviewed accordingly.

We are working on how to continue to deliver these services during this time so we thank you for your patience.

Please check back regularly for any further updates

Priority Shopping Times for Vulnerable Customers:


 Monday, Wednesday and Friday between 8am - 9am (from Monday 23rd March)



Prioritising vulnerable customers at checkouts between 8am - 9am every day


Tesco (with the exception of Tesco Express stores)

Monday, Wednesday and Friday between 9am-10am


Marks and Spencer’s

Monday and Thursday for the first hour of trading



 Monday - Saturday between 8am-9am and Sunday between 10am-11am  

Where to find official advice:

NHS Advice

This information is currently being updated. For the latest advice, please visit the NHS website.

Visit the NHS website

NHS Online Coronavirus Service

Get advice from the NHS on what to do if you think you may have symptoms of, or been exposed to, coronavirus (COVID-19).

Get Advice

Government Advice

There's advice from the Government on how to manage if you're staying at home. Click the link for stay at home guidance for households with possible coronavirus (COVID-19) infection.


Looking after yourself:

Coronavirus and Your Wellbeing

Feeling anxious about coronavirus? Try to stay calm and follow the official advice from the Government. The charity Mind has information you might find helpful.


Telephone Befriending - Call In Time

Call in Time is a free telephone friendship service for people 60 and over. You can apply online yourself, or refer someone else. 

Telephone befriending

Telephone Befriending - The Silverline

The Silver Line ia free confidential helpline providing information, friendship and advice to older people, open 24 hours a day, every day of the year.

Telephone befriending

Coronavirus Videos

Our library of health & care videos have handy information regarding the coronavirus