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Comments, compliments or complaintsAge UK Portsmouth has an excellent record of working with older people and we welcome and value feedback from our service users to help us improve the services that we offer

Get in touch

We would like to hear from you if you are happy with any part of the service you have received or if you have a suggestion about how we can improve our service. You can do this online, by email or letter, in person or on the telephone - see our contact details below.

Do you have a complaint?

Age UK Portsmouth takes complaints very seriously. While we try to provide a good service, we know that sometimes things go wrong so we have developed a complaints procedure for you to use if you feel that this is the case.

Further information about our contact process is in the document 'How to make a comment, compliment or complaint' (PDF document). Save the document to your computer and the form can then be completed using Adobe Reader.

Write to us

Comments, Compliments and Complaints Team
Age UK Portsmouth
The Bradbury Centre
16-18 Kingston Road
Portsmouth PO1 5RZ

Visit us in person

at the address above

Telephone us

023 9286 2121 Lines are open Monday to Thursday 8:45am to 5:00pm and Friday 8:45am to 4:30pm.

Email us

Or you can contact us using the form below

We will only use the email address (or telephone number) to contact you about your specific enquiry. For further details on how your data is used and stored, please see our privacy policy.