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Befriending volunteer

For all volunteering vacancies please complete the application form below and return it to:

Reception
Age UK Portsmouth
The Bradbury Centre
16-18 Kingston Road
Portsmouth PO1 5RZ

For further information you can email us at reception@ageukportsmouth.org.uk or phone us on 023 9286 2121

Download a volunteer application form (Word document)

View our current volunteering vacancies

Activities Room Volunteer

This is an exciting opportunity to be a part of the Age UK Portsmouth Activities Room team.

The Activities Room provides a range of facilities, events, activities and day trips for over 50s. The Activities Room staff and volunteers do their best to provide a friendly and welcoming environment where older people can continue to lead a full and active life.

Purpose of the Service

This vital service provides a link to the outside world and often acts as a gateway for other services and valuable support. Loneliness is a massive issue for people in later life in the UK. Half of all people aged 75 and over live alone. The Activities Room provides comfortable surroundings in which people can share in social activities to stay active within the community. You will be responsible for encouraging service users to participate in the daily activities, supporting them whilst playing games and providing teas and coffees throughout the day.

Personal Qualities Most Suited to the Role

  • The ability to communicate effectively with a wide variety of people at all levels
  • The ability to be patient and have understanding in difficult circumstances
  • A liking for and empathy towards the needs of older people
  • Good interpersonal and listening skills
  • An interest in developing activities for older people
  • Use own initiative and feel happy to work independently
  • All volunteers at Age UK Portsmouth are subject to a successful DBS check

How much time do I have to give?

It is hoped that volunteers could offer 2-3 hours per week on a regular basis, however this can be discussed further.

Activities Room – Arts and Crafts Volunteer

The Activities Room provides a range of facilities, events, activities and day trips for over 50s. The Activities Room staff and volunteers do their best to provide a friendly and welcoming environment where older people can continue to lead a full and active life.

Purpose of the Service

This vital service provides a link to the outside world and often acts as a gateway for other services and valuable support. Loneliness is a massive issue for people in later life in the UK. Half of all people aged 75 and over live alone. The Activities Room provides comfortable surroundings in which people can share in social activities to stay active within the community.

You will work with the Socialisation Coordinator to arrange and coordinate arts-and-crafts-based activities for our service users, providing encouragement and support to all attending the classes. You will encourage active participation but remain respectful of a choice to refrain from taking part in certain activities. You will provide ideas and share your own craft projects to inspire others in the group.

Personal Qualities and Skills Most Suited to the Role

  • The ability to arrange and coordinate arts-and-crafts-based activities for our service users to enjoy
  • The ability to communicate effectively with a wide variety of people at all levels
  • The ability to be patient and have understanding in difficult circumstances
  • An interest in arts and crafts and a willingness to show others what you do
  • A liking for and empathy towards the needs of older people
  • Good interpersonal and listening skills
  • Use own initiative and feel happy to work independently
  • All volunteers at Age UK Portsmouth are subject to a successful DBS check

How much time do I have to give?

It is hoped that volunteers could offer three hours per week on a regular basis, however this can be discussed further.

Activities Room – Knitting Group Volunteer

The Activities Room provides a range of facilities, events, activities and day trips for over 50s. The Activities Room staff and volunteers do their best to provide a friendly and welcoming environment where older people can continue to lead a full and active life.

Purpose of the Service

We are looking for experienced, enthusiastic and outgoing knitters to join our team of volunteers to establish a new knitting group in the heart of Portsmouth. We are looking for experienced knitters who have the time and enthusiasm to support our new group. You must be patient, friendly and reliable, even when it takes someone a whole hour to complete their first stitch!

Being a knitting group volunteer will involve being responsible for one or more groups, regularly attending the groups, helping the participants improve their knitting skills and ensuring a welcoming atmosphere for newcomers. You will be responsible for liaising with our Socialisation Coordinator who will provide any additional support required with lesson plans, materials etc.

Personal Qualities Most Suited to the Role

  • Experienced knitter with the time and enthusiasm to support a group of knitters of all skill levels
  • The ability to communicate effectively with a wide variety of people at all levels
  • The ability to be patient and have understanding in difficult circumstances
  • A liking for and empathy towards the needs of older people
  • Good interpersonal and listening skills
  • Ability to use your own initiative and feel happy to work independently
  • All volunteers at Age UK Portsmouth are subject to a successful DBS check

How much time do I have to give?

It is hoped that volunteers could offer 2-3 hours per week on a regular basis, however this can be discussed further.

Activities Room – Chess Group Volunteer

The Activities Room provides a range of facilities, events, activities and day trips for over 50s. The Activities Room staff and volunteers do their best to provide a friendly and welcoming environment where older people can continue to lead a full and active life.

Purpose of the Service

We are seeking an enthusiastic person to run our Chess club. This is a new opportunity and would suit someone who has an interest in Chess. You don't need to be a Chess grandmaster, you just need to have a knowledge of the rules and be willing to talk to service users about the game and encourage them to play.

Being a Chess Group Volunteer will involve being responsible for one or more groups, regularly attending the groups, helping the participants improve their skills and ensuring a welcoming atmosphere for newcomers. You will be responsible for growing the group and liaising with our Socialisation Coordinator who will provide any additional support required.

Personal Qualities Most Suited to the Role

  • A working knowledge of Chess
  • The ability to communicate effectively with a wide variety of people at all levels
  • The ability to be patient and have understanding in difficult circumstances
  • A liking for and empathy towards the needs of older people
  • Good interpersonal and listening skills
  • Use own initiative and feel happy to work independently
  • All volunteers at Age UK Portsmouth are subject to a successful DBS check

How much time do I have to give?

It is hoped that volunteers could offer 2-3 hours per week on a regular basis, however this can be discussed further.

Joining Forces Portsmouth Volunteer

Joining Forces Portsmouth provides free befriending support to lonely or isolated military veterans and their dependants in Portsmouth and the surrounding area.

Purpose of the Service

The aim of the Joining Forces Portsmouth service is to help older veterans stay independent and have greater confidence by providing friendly social contact, support and companionship. We will carry out an assessment with each veteran to discuss their needs, desires and personal goals so that we can provide the best match with one of our trained volunteers.

Our volunteer befrienders will provide anything from chatting about service life or the ‘good old days’, to helping someone feel more confident using technology, to going out for a walk or to the shops, or introducing people to clubs or other social activities.

Ideally we are looking for volunteers with a Forces background, but anyone who can spare two or three hours a week to meet with an older veteran in person or chat over the 'phone will be welcomed.

Personal Qualities Most Suited to the Role

  • The ability to communicate effectively with a wide variety of people at all levels
  • The ability to be patient and have understanding in difficult circumstances
  • An understanding and empathy towards the needs of older people
  • Good interpersonal and listening skills
  • All Age UK Portsmouth volunteers must be willing to have a Disclosure & Barring Service check

How much time do I have to give?

It is hoped that volunteers could offer two to three hours per week on a regular basis, however this can be discussed further.

Reception Volunteer

Age UK Portsmouth is looking for enthusiastic people to help support the running of our Reception at the Bradbury Centre. You will be responsible for answering queries in a friendly and efficient manner via telephone and email and dealing with the general day-to-day running of the Reception.

This is an exciting opportunity to be a member of a team of dedicated volunteers making a real difference to the lives of older people in Portsmouth.

Purpose of the Service

The Reception at the Bradbury Centre is a hub of activity - all initial contact with the charity comes via the Reception. You will be responsible for providing comprehensive, professional Reception support and excellent customer service support to Bradbury Centre visitors as well as telephone and email enquirers.

The Reception is responsible for providing general guidance and signposting towards all Age UK Portsmouth services, products and staff expertise within the Bradbury Centre. You will be responsible for providing support to colleagues to help improve the lives of older people, whilst aiding the generation of additional income for Age UK Portsmouth.

Personal Qualities Most Suited to the Role:

  • Good working knowledge of Internet Explorer, Microsoft Word, Excel and Outlook (email).
  • Organisational skills and ability to be self motivated.
  • An understanding of the need to portray a professional image at all times.
  • An understanding and empathy towards the needs of older people.
  • Good interpersonal and listening skills.
  • An understanding of the need for confidentiality and a positive attitude to equal opportunities.

How much time do I have to give?

It is hoped that you could provide a minimum of four hours per week on a regular basis.

Information and Advice Service Volunteer

Reporting to: Information & Advice Administrator

Supported by: Information & Advice Manager

Remuneration: Voluntary position + allowable expenses

Location: The Bradbury Centre, Kingston Road

All volunteers at Age UK Portsmouth are subject to a successful DBS check

Role Description

This is an exciting opportunity to be a part of the Age UK Portsmouth Information & Advice Department.

Information & Advice is an independent, confidential service which plays a crucial role in improving quality of life for older people. It enables people to secure their rights and entitlements, make informed choices about public services and play a full role in their communities and society.

Our Information & Advice team provide advice by telephone, face-to-face and by email. They cover a wide range of issues including welfare benefits and money, social care, health, employment, consumer issues, housing and discrimination. The aim of the service is to provide people with the facts so they can make choices and decisions knowing that they have been given reliable information.

We are currently building a team to support our ever-growing service to make sure we are reaching the people who need our help to make the most of their life. Volunteers may help us in our offices at The Bradbury Centre or within someone’s home.

Key Volunteering Tasks

  • Researching information relevant to the client’s queries or problems
  • Enabling and empowering clients to act for themselves
  • Providing help with letter writing and completing forms
  • Assist older people to complete a benefits check
  • Writing up and maintaining case records
  • Signposting service users to various organisations in the local area for further assistance and other Age UK Portsmouth services
  • Carry out home visits in mutually agreed areas of the city
  • Assisting the team in day-to-day administration duties to ensure smooth running of the department, including accurately recording case information on the charity's Customer Relationship Management system, Charitylog
  • Participating in team meetings and training sessions
  • All Age UK Portsmouth volunteers must be willing to have a Disclosure & Barring Service check

Personal Qualities Most Suited to the Role

  • A commitment to your role as a volunteer
  • A good knowledge/willingness to learn about benefits, health, social care, housing and legal advice
  • Be able to demonstrate strong literacy, numeracy and IT skills
  • The ability to communicate effectively with a wide variety of people at all levels
  • A friendly and patient personality
  • A positive attitude and a 'can do' approach
  • Be able to provide clear and concise information to clients in person, on the phone and by email
  • Ability to analyse and break down complex problems
  • Ability to ensure impartiality and confidentiality when dealing with clients
  • Demonstrate sensitivity and acceptance of differences
  • Ability to avoid judgement and stereotyping

How Much Time do I Have to Give?

It is hoped that you would be able to provide your services at least one day per week (or equivalent thereof) but this can be flexible around your other commitments.

Café Volunteer

We are looking for enthusiastic people to provide friendly assistance to those who use our Café facilities within the Bradbury Centre for their lunch.

We are seeking volunteers to help assist in the running of the kitchen and dining room. In this role you will assist with lunchtime duties including serving of meals and tidying the kitchen area at the end of the lunch session.

You will be responsible for keeping the café clean and tidy, providing a friendly face and providing excellent customer service. You will be responsible for any other appropriate assistance as may be reasonably requested.

Personal Qualities Most Suited to the Role

  • The ability to work as part of a team, but also able to use own initiative
  • The ability to communicate effectively with a wide variety of people at all levels
  • An understanding of Health and Safety Regulations relevant to the kitchen environment
  • A good standard of personal hygiene
  • All Age UK Portsmouth volunteers must be willing to have a Disclosure & Barring Service check

What’s in it for you?

  • Becoming part of a friendly and dedicated team
  • Meeting people from all walks of life and making new friends
  • Taking pride in helping to make a profit for the charity

How much time do I have to give?

It is hoped that you would be able to provide a minimum of four hours per week, however this is negotiable and can be discussed.

IT Tutor Volunteer

We are looking for volunteers to help run our IT classes at the Bradbury Centre. The classes have proven popular with the users as we offer a tailored session - the user can specify what it is they want to learn and can bring their own equipment to help with ease of learning.

Purpose of the Service

Nowadays computers and the internet have become a part of everyday life – from staying in touch with friends and family and sharing photographs to researching a family tree and doing the weekly shopping online.

The IT classes are available to anyone over the age of 50 who would like to improve their computing skills. The class is designed for all levels and can be tailored to the individual’s needs. We encourage the service users to bring their own laptop, tablet, iPad etc as this can aid help with the ongoing learning. Alternatively, we do also have computers and laptops in our IT suite which can be used.

Personal Qualities Most Suited to the Role

  • A strong knowledge of IT across different platforms
  • Good working knowledge of Internet Explorer, Microsoft Word, Excel and Outlook (email)
  • Good interpersonal and listening skills
  • Organisational skills and ability to be self-motivated
  • All Age UK Portsmouth volunteers must be willing to have a Disclosure & Barring Service check

How much time do I have to give?

It is hoped that you could give a minimum of two hours per week as this will cover at least one session.