2015/16 Annual Review

Age UK Solihull remains one of the first and most trusted ports of call for many older people and we are delighted with the progress of the Community Advice Hubs running from The Core in Central Solihull and the Chelmsley Wood Library in North Solihull. Between them they dealt with 8,516 people over the last year, providing free information and advice on a range of topics that impact on people's wellbeing, together with expert advice from our Hub partners.

Most of us feel lonely at some point in our lives. Thankfully for many it will pass, but for a growing number of people, particularly older people, loneliness can blight their lives and have significant impact on their wellbeing. We strongly believe that 'no one should have no one' and one of the ways we have been reducing loneliness is through our Befriending service which supported 346 people last year.

We know that older people want to stay in their own home for as long as they can, because they tell us so. Our Home Support Service is designed to do just that - 'support' people to remain independent. During the last year we provided over 16,500 hours of support at a competitive rate.

We shouldn't see falls as a normal part of ageing and our Postural Stability Instruction classes continue to improve the muscle strength, balance and confidence of people who have experienced a fall, this reducing their chances of falling again.

Once again the success rates for our Attendance Allowance Claim Service have been exceptional, with older people accessing it being £1.9 million better off, and therefore better able to pay for things that will make their life easier.

Our volunteers make a huge difference to older people in our community and we are rightly proud that more than 300 people regularly give up their time to help other people. We are very thankful for this support, without which the charity would be much less effective.

This organisation is about people responding to people so my heartfelt thanks go to our hardworking and caring staff and volunteers and our dedicated Trustees, all of whom bring so much added value to our work with older people in the community.

Anne F Hastings
Chief Executive Officer

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