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Help and support from Age UK Solihull

During these difficult and unprecedented times, Age UK Solihull remains committed to providing the best support to older people across the borough. If you’re worried about how you or someone else will manage during the coronavirus pandemic, we are here to help. Please see below or contact us on 0121 704 7840 to find out more about how we have adapted our services to meet local need in the current crisis.

Face Masks

Thank you so much to everyone who has made and/or donated face masks and coverings for our volunteers and clients to wear. We have received hundreds, for which we are so grateful.

More masks are still needed, so please send any you can donate to us at The Core.

How to make face masks

Thank you to our amazing supporters!

Age UK Solihull has been awarded funding by the Armed Forces Covenant Fund Trust to provide additional support to Veterans during the Coronavirus Pandemic in a project called ‘Veterans not forgotten in Solihull’. Through this funding, which runs until October 2020, Age UK Solihull may be able to help you with items or support that will make your life a little easier, for example:

  • A named member of staff who will keep in contact with you and provide any information, advice and support you may need
  • Assistance to buy food and other essentials if you are struggling to do this
  • Support in emergencies, for example if your cooker or washing machine breaks down we can help you to purchase a new one
  • Delivery of Library books to your door

For more information please contact Age UK Solihull on 0121 704 7840.

Older People's Information and Advice

Help us support older Solihull residents

Demand for our services is rapidly increasing. Please help us be there for older people who desperately need us during this crisis.

An update on our services

Age UK Solihull continues to respond to the Coronavirus Pandemic and provide support to older people in our local communities. The way in which we deliver our service has adapted throughout this challenging time, but older and vulnerable people and their health and wellbeing remain at the forefront of everything we do.

The regular weekly food parcels provided by Age UK Solihull and Helping Hands have now come to an end. Emergency food parcels can be requested from Helping Hands if you are in financial difficulty or are struggling to purchase food. Helping Hands can be contacted on 0121 711 7300. Age UK Solihull is working with older people on an individual basis where they are struggling to shop for themselves. You can contact Age UK Solihull on 0121 704 7840 or email info@ageuksolihull.org.uk.

The Community Advice Hubs continue to provide all services by telephone and email. These services include Information and Advice to any adult resident of Solihull and specialist services including Benefits, Debt, Disability support, Direct Payments and help with your Health and Wellbeing. Whatever your query, please telephone 0121 709 7590. As our Hubs team are working from home you will be directed to leave a message and then you will be called back. You can also contact the Advice Hubs by email at advice@solihullcommunityhub.org.uk.

The Age UK Solihull Clubs remain closed, and due to the social distancing regulations and the higher risk of transmission indoors, they are sadly likely to remain closed for the rest of 2020. As we are unable to open our clubs and as a response to the Pandemic, we have significantly increased the number of telephone befriending and welfare calls we make to older people. If you or someone you know is feeling lonely or isolated, please contact the Linking People Together Team on 0121 704 7846.

The Postural Stability Classes for frequent fallers continue to run but are presently virtual classes, delivered by telephone and, for those with internet access, via online videos. You can access the online videos here. We continue to take referrals for this service, so if you are 65 and over and have a history of falls in the last 12 months, please speak to your GP and ask for a referral to the service, or contact the Postural Stability Team on 0121 704 7845.

The Age UK Solihull Home Support Service is resuming all its help in the home tasks except escorting customers in cars. If you need help with shopping, preparing meals, light housework or maybe a respite break from caring responsibilities please contact the team on 0121 704 7848. Please note this is a chargeable service currently charged at £17.50 per hour, rising to £18.50 per hour on 01 September 2020.

Read about our intial response to the coronavirus crisis.

Can you help us continue to support vulnerable people in Solihull?

Age UK Solihull has always received fantastic support from our local community, and we've been so grateful for the help we've received during the coronaviurs pandemic. 

Find out how you can help

Age UK's coronavirus information page

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Age UK Solihull has achieved the Age UK Charity Quality Standard (CQS).  The CQS is externally assessed by quality assessment experts, SGS.