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Coronavirus Update

Face-to-face befriending cannot go ahead at the moment, so we have stepped up our Telephone Befriending service, where a volunteer calls a lonely or isolated older person once or twice a week for a chat. 

Find out more 

We are hoping to restart face-to-face befriending soon, so read on if you are interested in visiting a lonely older person in their home or garden.

Download a Volunteering Application Form

Did you know two fifths of older people say that the television is their only friend?

As a befriender you could provide regular company for a lonely older person living in Solihull. Thousands of local older people are extremely lonely, going for weeks, even months, without speaking to another person. One of the ways you can help is by volunteering to befriend an older person.

What do befrienders do?

Befrienders will socialise with a lonely older person once a week for an hour (or more) preferably during the day.

You will be matched with an older person, who you will regularly visit or speak to over the telephone as a telephone befriender. Your friendly conversation and companionship will make a genuine difference to our clients lives, help them to feel happier, positive and more connected.

Is it for me?

The ideal befriender would be a good listener, with a friendly, open manner and the ability to put people at ease. Patience and an understanding of the challenges faced by older people is also important. They would empower older people to improve their wellbeing through social interaction.

Download a Volunteer Application Form now

Suki says that volunteering as a Befriender has changed her own life as well as the life of the older person she visits.
Volunteer Befrienders Deepa and Pooja say that Befriending is a privilege and it motivates them to learn.

Interested in Befriending?

Complete our application form and email to

Rebecca - Volunteer Befriender

1) Why did you volunteer with Age UK Solihull?

"I began volunteering because I wanted to make a difference to someone's daily life whilst expanding my skills for my future career prospects."

2) What positive experiences have you gained from volunteering for this charity?

"The positive experiences I have gained through volunteering with this charity are endless. Through befriending for over a year, I have gained a relationship with someone of a different generation from me which continues to be a rewarding experience whilst also interacting with other volunteers and being part of many fun events."

3) What would you say to anyone thinking of volunteering for Age UK Solihull?

"No matter how much time you have, your age or your experience - get involved today! Make a difference to someone and gain memories and experience along the way."

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