Age UK Solihull uses cookies to ensure that we give you the best experience. By continuing to use this site, you are agreeing to Age UK Solihull's policy. To read more about how the charity uses cookies and how you can control them Read Age UK Solihull's Privacy Policy
Skip to content

Thanks to the dedication of our staff and volunteers, and the support of our partners and the local community, we were able to respond quickly to the coronavirus crisis and ensure that older Solihull residents had what they needed from the beginning of the first lockdown, and we have since adapted our services to continue supporting older and vulnerable people into 2021.

Our immediate response

From the first UK lockdown, which started on 23 March 2020, until 8 May 2020, we set up an emergency food bank, a volunteer shopping service, adapted our Home Support Service to provide essential support for our most vulnerable clients, stepped up our Telephone Befriending service and more.

Here are some statistics which show what we achieved and how many people we supported during those six weeks.

Continuing to adapt

After the first six weeks of lockdown, we continued to respond to the coronavirus pandemic and provide support to older people in our local communities.

The ways in which we delivered our services adapted throughout this challenging time, but older and vulnerable people and their health and wellbeing have always remained at the forefront of everything we do. Many of our services were transformed to remote provision, with only essential home visits taking place while restrictions were in place.

Now restrictions have been lifted, the majority of our face-to-face services have resumed, but if you are still feeling worried about coronavirus and you're uncomfortable seeing people in person, you can still always give us a call on 0121 704 7840 and we will help find the support you need.

We received many grateful comments from residents during this time:

"I just [want] to say how grateful my wife and I are for your food boxes. Thank you seems to fall short at this time but believe me its a god send."

"Your weekly shopping for our elderly relative is a lifeline."

"Thank you for all the amazing work you’re doing at this difficult time."

"One of your volunteers shopped and dropped for us a few days ago. I just cannot overstate how much appreciated this was. Thank you so much!"

"Thank you for all the help that you are giving to my mother, and others, in these difficult times."

"Mentally and physically I feel a lot better because of the exercises I have been given and the weekly call is a bit of reassurance that I have not been forgotten. 

"COVID-19's Good Samaritans"

One of our clients sent us a poem to let us know how grateful they were for our support. We were so touched that we turned it into a little video.

Thank you to everyone who made it possible to make such a difference to so many people.

Our work continues and we are still here to ensure local older people have what they need. Give us a call on 0121 704 7840 and we will ensure you get the help you need.