Read how Age UK Sutton's Help at Home service made a difference in *Abigail's life

Retired teacher Abigail, 74, referred herself to Age UK Sutton as she needed some practical support, and also felt lonely. She had minimal contact with family, who lived miles away, and she was finding it difficult to get out and about due to poor mobility. This meant her social life suffered, as did her ability to keep her house tidy and carry out basic tasks like shopping. 

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A helping hand for Abigail

It was important for Abigail to maintain her independence as much as possible, and so her support worker would accompany Abigail to go shopping and run errands, driving her into town and pushing her wheelchair. This meant Abigail was empowered to undertake tasks on her own, rather than having everything done for her, which boosted her confidence and emotional well being immensely. 

The support worker also assisted Abigail around the house, doing some cleaning and sorting through clutter that had accumulated, thus creating a much more pleasant and comfortable home for Abigail. 

We also fitted a key safe for Abigail, and our Information & Advice team helped her make an application for Attendance Allowance, which was successful. Abigail chose to put her allowance towards the cost of Helping Hands, increasing the number of hours as she was so pleased with the service. 

Speaking about the support she'd received from Age UK Sutton, and Age UK Sutton Help at Home service in particular, Abigail said "It has made a big difference in my life."

*Name has been changed
*Picture is not representative of named individual(s)

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