Age UK York uses cookies to ensure that we give you the best experience. By continuing to use this site, you are agreeing to our policy. To read more about how we use cookies and how you can control them Read our Cookie Policy
Skip to content

Befriending Service

Our Befriending Service provides companionship and support to older people living alone in their own home, or in sheltered accommodation. Many older people have few social contacts and feel socially isolated and lonely. We try to alleviate this by matching the older person with a carefully selected volunteer who agrees to visit/telephone.

Face to Face Befriending

A befriender will visit an older person in their own home, usually once a week for about an hour.

Telephone Befriending

A telephone befriender provides a regular telephone call, usually once a week, providing social contact and companionship.

Keeping In Touch Service

Our Keeping In Touch service provides a monthly telephone call to monitor the health and well-being of the older person. The call provides friendship and the opportunity to raise any questions or concerns the older person may have.

Referrals to Befriending

Currently, we are accepting referrals to our waiting list.

Unfortunately, our befriending service may not be helpful for those who are experiencing mental health issues or those living with dementia or memory loss. If this is the case, please contact our Information Service Team who will be happy to help you find a service which may support you better.

Day Clubs

We provide a number of day clubs throughout York. There is a small charge for the clubs and we can offer transport. Full details are here.

Contact us: 01904 634061 (9.30am - 3pm Mon to Friday)


Or go to our contact form.