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Reporting to:

I&A Manager 

Hours:

37.5 hours per week

Salary: £25,000 - £28,000 per annum DOE

Location:

The role will be mostly based at Community House, South Street, Bromley

Closing Date:

5th September 2022

Interview:

Week commencing 12th September 2022

At Age UK Bromley & Greenwich we are passionate about providing quality services to older people.

The charity is seeking to appoint a Senior Advisor who will alongside their team provide telephone and face to face information based support for older people in Bromley regarding various issues that are encountered by this cohort.  

You will be able to demonstrate:

  • Experience of handling a high volume of telephone calls in a customer-focused environment, providing information and guidance, preferably within a quality assured advice giving organisation
  • Excellent customer care skills, understanding and empathy towards older people and the ability to deal with vulnerable callers
  • Ability to organise and prioritise competing demands often with time pressures
  • Excellent communication skills and the ability to identify issues and problem solve
  • Empathy towards older people, friendly warm disposition with an interest in helping older people meet their needs

Information Pack

Find out more detail about the role in our Information Pack with a full job description, person specification and the benefits of working with us

How to Apply

If you have any questions please email or phone us on 020 8315 1850.

Please note we do not accept CV applications.  No Agencies, thank you.

Age UK Bromley & Greenwich is the trading name for Age Concern Bromley, registered Charity No. 1060861