Skip to content

Get in touch

Whether you have a question, need advice or support, or simply want to find out more about our services, we’re here to help.

New enquiries

For all new enquiries, please contact our Helpline:

0300 666 9860

You can also email our Information & Advice team: 

infoandadvice@ageukcap.org.uk

Our team will be able to provide information, advice and guidance and, where appropriate, help you find the right support.

Media enquiries

For media and press enquiries, please contact: 

media@ageukcap.org.uk

Our main office

Our registered and main office is located at:

Age UK Cambridgeshire & Peterborough
U18, South Fens Business Centre
Fenton Way
Chatteris
Cambridgeshire
PE16 6TT

Please note: Our offices are not open to the public. Office visits are available by appointment only.

If you’re unsure who to contact, please call our Helpline on 0300 666 9860 and our team will be happy to help.

The calls are charged at local rates from landlines and mobiles (and will be free if used within your own free minutes plan). Our information officers will help with all your enquiries or can signpost you to someone who can. Between 9am and 3pm you will be greeted by one of the team, outside of these hours you will be automatically transferred to our National Helpline who have all the local information to hand.

The AGE UK Shops

The national charity, Age UK, run and manage the retail charity shops in the Cambridgeshire and Peterborough area. If your enquiry is about one of the shops please contact the national charity, Age UK, directly on 0800 055 6112.

For more information about the shops

Contact Us

Contact us if you would like to discuss services.

Comments, Compliments and Complaints

What do we do well? What could we do better? We are committed to improving our services, learning from best practices and cultivating positive experiences. We welcome your feedback. Please email  adminservices@ageukcap.org.uk with the subject heading either COMMENTS, COMPLIMENT OR COMPLAINT