Skip to content

Hospital Discharge and Admission Avoidance Support

  • Location: Age UK Cambridgeshire and Peterborough
  • Price: Free
Call 01354 691896 for more info

Please note, this service is not available outside Age UK Cambridgeshire and Peterborough Head office.'s catchment area.

Age UK Cambridgeshire and Peterborough
Frans House
Fenton Way
PE16 6UP
United Kingdom

A community based, person centred, wrap-around holistic service to support safe hospital discharges home, or home assessment after early discharge, or to help prevent a hospital admission/readmission.

How can we help

We can provide...

๐Ÿ› Furniture and bed moves
๐Ÿ”‘ Key safe fitting prior/upon discharge
๐Ÿ”จ Grab rail fitting
๐Ÿง‘๐Ÿปโ€๐Ÿคโ€๐Ÿง‘๐Ÿผ Support to settle home on day of discharge
๐ŸŽ Essential food shops
๐Ÿ’Š Essential medical needs/prescription collections
โ˜Ž๏ธ Urgent welfare visits or welfare telephone calls
โค๏ธ Support to identify and navigate to longer term services needed (health, social care, Age UK CAP services or other voluntary/community organisations)
โ„น๏ธ An information pack

Please see our service leaflet

Who can we help?

This service is for people aged 60yrs and above living in Cambridgeshire or Peterborough with an identified need.

With regards to our welfare telephone calls to a service user, we have a protocol to follow up any unanswered phone calls with a welfare visit.

Calls can just be โ€œin touchโ€ calls at agreed times. Our calls offer valuable conversation during isolating times and with good relationships build trust, help lessen anxieties and give reassurance that any issues or concerns raised will be addressed by our staff or our dedicated volunteers, who are here to help.

Our experienced staff will be assigned as the individualโ€™s keyworker with cases that are more complex. All staff are trained in safeguarding and dementia awareness, food safety, lone working, fire safety, manual handling and are DBS checked.

Contact Us

This service is open daily 10am to 4pm - 7 days a week, 365 days a year which includes Bank Holidays.

โ˜Ž๏ธ 01354 691896

Please see our Hospital Discharge Referral Form