Published on 13 March 2020 01:57 PM
A message from our CEO Katy Pugh, 23rd March 2020
Our services have had to change very rapidly but our commitment to older people and the people who care for them hasn’t changed. We will do everything we can to help you now and in the future.
If you need us, please call. We’ll get to you as soon as we can but, with staff working in different ways and places than normal, it might take a little while.
If you can help us we’d love to hear from you, call or email and we’ll be in touch.
If you can support our services please do. This year will be our biggest financial challenge just when older people need us most. Every penny counts and every penny is spent in Derby and Derbyshire.
If you are an older person staying at home to reduce your risk of catching and spreading COVID 19 thank you. I know just how much this affecting your life but you are doing the right thing and everyone in this country is grateful.
Please look after yourself well. Keep mentally and physically active and keep in touch with family, friend and neighbours. Accept help if it’s offered and ask for help if you need it. Thousands of people have volunteered to help in their local communities and it’s really important for them to be able to give in this way. If we all work together, meet each other (at a safe distance), and learn what it’s like to help each other we could remember 2020 not as the year of the coronavirus but as the year we became a community.
Update: 16th March 2020
Lots of people are thinking about how the next phase of the COVID-19 strategy will impact on older and vulnerable people and they want to help. Ways you can help older people in Derby and Derbyshire are listed below
We are very grateful that you want to help, and if we can’t give you a volunteer opportunity we will try to suggest some other organisations or ways you can help. Our staff and volunteers will all be working hard to respond to calls and keep key services going.
Click on heading below to get further tips and advice:
Things you can do to help yourself:
- Visit or call your bank or building society and set up telephone or online banking. Make sure you only speak to the bank or building society by calling them, don’t get scammed by responding to a phone-call or email and sharing your bank account or personal details.
- Keep a shopping list (or book or film list for the library) handy so if a friend or neighbour offers help you know what you need.
- Make sure you have your regular medication. You don’t need extra because arrangements will be made to deliver your prescriptions and shopping.
- Keep up your regular routine as much as you can. While you can’t go out to public spaces you can keep to your normal routine at home. If you miss some of your usual activities try keeping contact with friends by phone, letter, email or video-chats and practice exercises at home.
- Focus on the positive. It’s a great time to do the garden or some jobs about the house, clear out the clutter or try something new like a new author or style of literature, learn a language etc.
- Add the fun. Make a film night and make it special, watch an episode of a favourite series one episode a day, make a memory box or album, have a special meal or copy the Italians and sing out of the window
- Set up a skype, or video chat option on your tablet, computer or TV. This will help you keep in touch with friends and relatives and reduce feelings of isolation.
- Get in touch with local olde rpeople you know and let them know you are keen to help. Make sure they have your contact details so they can get in touch if they need help. Be sensible, offer just what you can, if everyone does one small thing to help each other we will all get through this.
Once the restrictions are in place:
- Keep an eye on neighbours and offer a little practical help such as: picking up shopping and prescriptions, walking a dog or having a chat on the phone.
- Look out for signs that something is wrong, such as curtains closed during the day, lights not on in the evening, mail or deliveries on the doorstep. If you are worried check on them and alert local health and social care services if there is no answer.
- If you limit visits to a vulnerable relative or friend replace them with other contact. Encourage grandchildren to write letters, draw pictures or make something to send. Write a regular letter, send a postcard, send a photo, share a recipe etc. If you struggle for something to say think about sharing some memories, describe your plans for some DIY or ask for some advice. Or what about a virtual book club or film club? - each read the same book or watch the same film and share your thoughts about it afterwards.
As well as direct help to older people in your community you can help in other ways.
- Some essential services may need help from volunteers. Services will promote opportunities if they need helpers to keep shops stocked or emergency or health and social care services running.
- You can keep you and your family as well as possible and reduce demand on health services. Keep active, maintain a routine and don’t dwell on the pandemic too much.
- Our charity will need help. Our charity shops rely on our army of volunteers who keep the shops running, but many of them are aged 70+ or living with long term conditions or caring for an older person so they may need to self-isolate. Without many of our volunteers our shops will struggle to stay open and without the money they raise we will struggle to deliver our services and respond to this emergency. If you can give some time as a volunteer in one of our shops we’d love to hear from you.
- Our charity shops need donations and customers to keep this vital income coming in. While public events will be reduced it’s a great time to bring in some donations and refresh your wardrobe or home furnishings with some bargains.
- If you have time to give you might be able to help us keep our telephone befriending going helping to keep older people who live with loneliness and isolation all the time a much needed conversation.
- If services are closed because a service user or member of staff has become infected we might need extra help to give premises or equipment a deep clean.
How to avoid catching or spreading coronavirus
wash your hands with soap and water often – do this for at least 20 seconds
always wash your hands when you get home or into work
use hand sanitiser gel if soap and water are not available
cover your mouth and nose with a tissue or your sleeve (not your hands) when you cough or sneeze
put used tissues in the bin immediately and wash your hands afterwards
try to avoid close contact with people who are unwell
- do not touch your eyes, nose or mouth if your hands are not clean
Watch Gloria Gaynor washing her hands while singing "I Will Survive" External link - BBC News