Skip to content


Published on 05 March 2020 12:39 PM


We know that many people are concerned about what they are hearing on the news about the new coronavirus, COVID-19. We are in close contact with our local Public Health Team at Hertfordshire County Council, and as of March 5th, 2020, they have been advised that we should continue providing all of our services as normal, whilst making sure we take appropriate hygiene measures. If anything changes, we will of course let you know.

We all have a role to play in preventing illnesses from spreading. We should all:

  • “Catch it, bin it, kill it”! This means: always carry tissues with you and use them to catch any coughs or sneezes. Then, throw the tissue in the bin, and kill the germs by washing your hands (or use sanitiser gel).
  • Wash your hands regularly, especially: before leaving the house, when you arrive at your destination, before food preparation or eating, after using the toilet, and after using public transport.
  • Washing your hands should take as long as singing “Happy Birthday” twice! (around 20 seconds). Make sure you use plenty of soap, and give your hands a really good scrub all over.
  • If there is no soap and water available, use hand sanitiser gel. We are aware that this is becoming difficult to obtain, but this shouldn’t cause alarm – it is a backup option, not a replacement for soap and water (which is always best).
  • Avoid touching your face (including your eyes, nose, and mouth), unless you have just washed your hands.
  • Avoid close contact with anyone who is unwell. Close contact means being within 6 feet of someone.

If you feel unwell, and you have flu-like symptoms – please stay at home. It’s not very likely that you have coronavirus, but we also don’t want to spread the normal seasonal flu or any other germs.

If you have flu-like symptoms, and you have been in close contact with someone who definitely has the coronavirus, OR if you, or someone you are in close contact with, has travelled to one of the affected regions, you should:

  • Stay at home,
  • Call NHS 111 for advice,
  • DO NOT go to your GP, Urgent Care Centre, or A&E.

We look forward to seeing you at one of our sessions soon, and don’t forget to wash your hands!