Living Well Support Service Wellbeing Workers - Lancaster

Living Well Support Service Wellbeing Workers - 2 positions

Location:     White Cross/Lancaster Royal Infirmary

Salary:          £23,690 FTE

Hours:          Flexible 21 – 35hrs per week

Term:           Fixed to 31/3/26

Job Ref:       LWSS007    

Are you looking for a varied and rewarding role working with people at risk of poor health, supporting them to retain or maintain independence, where you can make a difference in people’s lives every day?

If so, we are looking to recruit a Wellbeing Worker to join our existing Living Well Support Service team, working across the Lancaster District.

Age UK Lancashire’s Living Well Support Service provides invaluable support to clients over the age of 18, helping them attain or regain independence after a hospital stay or prolonged illness. Our service is integral to supporting hospital discharges, preventing unnecessary hospital admissions, and may reduce the need for residential care. In the last 12 months, the service has supported over 9,000 people across the County.

Through additional funding, we have an opportunity to enhance the existing service by supporting people who are at risk of poor health and admission to hospital. The role will support them  to stay well and reduce their reliance on urgent care, focussing on hospital avoidance.

As a Wellbeing Worker you will:

• Take patients home directly from the hospital and settle them back at home, ensuring they have everything they need to remain at home.
• Provide continued support for up to 6 weeks, to help them retain or regain their independence.

• You will use a solutions focused approach to ensure that people can access the help that they need when they need it, either from Age UK Lancashire or from other community-based support.

To be successful in this role you will:

• Have a caring and empathetic attitude with a focus on helping people to maintain independence
• Be able to provide a person-centred, flexible and responsive service
• Have experience of managing your own workload, using decision making skills to manage and prioritise
• Be able to work well within a team and able to use your own initiative
• Have excellent communication skills with an ability to build relationships with individuals using the service, and other health care professionals and colleagues.
• Be able to use your digital skills to enable you to manage your time efficiently and effectively, including Microsoft applications such as Outlook and Excel and everyday use of iPad and smartphone devices.
• Able to manage a busy workload, keeping accurate records and conducting assessments
• Able to undertake general physical activity in people’s homes (often over 2 floors) for example providing light domestic duties
• A full driving Licence, with appropriate insurance cover, and be willing to transport patients in your own car.

This is a hugely rewarding role for the right person. If you are passionate about making a difference and have empathy towards others, then we would love to hear from you. We know you will understand why we want to make sure we recruit the right person with the right key requirements; skills, experience, attributes, and abilities to join our team, so it is important that you tell us about it on your application form.

Please note there is no personal care within this role.

Benefits include:

• Full training and comprehensive induction to ensure you have the support you need to succeed and thrive in your new role
• A friendly and inclusive culture
• 25 days annual leave + bank holidays, increasing to 30 with length of service
• Workplace pension scheme
• Access to Employee Assistance Programme
• Staff discount card for hundreds of High Street shops and online services.
• Blue Light card eligibility
• Travel expenses will be paid for all journeys required for work, excluding travel from home to base.
• Hospital metered parking will also be paid for costs incurred carrying out your role
• Bank Holidays paid at double time

DBS: This post is eligible for an enhanced with adults barred list DBS check and all the associated costs will be met by the employee. 

Closing Date: 10/09/25  (Early applications are welcomed as the job may close earlier than the specified date)

The interview process will also include a Digital Skills exercise, to be completed on a tablet.

Please make full use of the job description when applying.

  To apply please complete the application form below. 

      Application Form