Skip to content

Information and Advice

  • Location: Age UK Norfolk
  • Price: Free
Call 0300 500 1217 for more info

Our confidential free information and advice helpline is available to anyone aged 50 or over, their family, carers or professionals by phone or email.

Opening Hours: Monday - Friday 10am-4pm. The lines can get busy so please do leave us a message and we will get back to you, trying more than once.

Our experienced Age UK Norfolk advisers can help you plan for later life on a wide range of subjects, including:

- Benefit entitlement checks
- Support in claiming benefits
- Help with grants
- Assisting you to complete forms and registration for Lasting Power of Attorney
- Social Care Assessment
- Paying for care and support
- Local clubs and groups
- Transport

Face to Face appointments:
We have limited availability for face to face advice appointments at our head office at the Henderson centre. Please note these appointments must be pre-booked and we are unable to see anyone who drops in. We offer a range of face to face outreach, please check our activities page for our current locations. We do offer home visits for some services.

View Age UK publications

Age UK have a range of information guides and factsheets available on their website

Age UK Guides and Factsheets

Attendance Allowance Guidance Notes

Click on the link below to access our latest Attendance Allowance Guidance Notes document.

Guidance Notes for Attendance Allowance

Emergency Contacts

If you are contacting us about an issue is an emergency please contact the relevant emergency service using the information sheet below.

Emergency Contacts

Information and Advice Referral Form (for professionals)

Referral Form

Blue Badge Guidance Notes

Click on the link below to access our latest Blue Badge Guidance Notes document.

Blue Badge Guidance Notes