Skip to content

Head of Operations 

Are you our next Head of Operations? This role requires an experienced operational leader skilled in managing multiple services and products.

This role is the designated Deputy to the Chief Executive Officer, and we're looking for someone has the skills and experience to help us do what we're good at - helping thousands of older people and their families each year across our award winning services.

 

The role is part of our charity governance and risk management, with the Head of Operations being the designated Deputy to the Chief Executive Officer. You’ll be expected to lead operations, change and relationships, internally and externally, and be comfortable representing the charity publicly at events, or on radio and TV.

The role is crucial to our performance monitoring, including the Board of Trustees and Sub-Committees which this role attends, the Age UK Network and other local and national funders and partners.

This is a unique role, which any candidate can make their own. Age UK Norwich is involved in local and national research, technology development, lived experience, and healthcare transformation projects in Norwich and Norfolk. Whatever your strength, there will be something exciting for you to apply your experience and passion.

Head of Operations

Roles in/around Great Yarmouth

We're on the look out for two people to join our Health and Community Team working in East Norfolk. If you live in commutable distance to the Great Yarmouth area and have the skills and experience we're looking for, get in touch for an informal chat, or you can dive straight in and apply!

  • Community Support Worker

    As a Community Support Worker, you will be the reassuring presence that helps people navigate change. Whether through home visits, group sessions, or telephone support, you will help individuals and families adapt to evolving care needs, stay safe at home, and build confidence in managing long term conditions. This is a varied and rewarding role where no two days are the same.

    In this role, you’ll work as part of a multi-disciplinary team alongside partners such as Norfolk Citizens Advice and Voluntary Norfolk.

    It’s our most holistic service, completely centred around our clients and their need – whether recovering from surgery, coping with bereavement, or re-building confidence in the community.

  • Health Coach

    We’re looking for compassionate and motivated Health Coaches who can make a real difference in the lives of some of our most vulnerable clients. You’ll bring patience, empathy, and practical skills to help people improve their health and wellbeing.

    In this role, you’ll work as part of a multi-disciplinary team alongside partners such as Norfolk Citizens Advice and Voluntary Norfolk. You’ll provide one
    to-one support to older people, helping them improve their mobility and make meaningful life changes.

    This position goes beyond physical exercise. You’ll be the eyes and ears for your clients, helping them set and achieve personal goals, while working
    closely with internal and external partners to remove barriers to better health and wellbeing.

Community Support Worker